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Hotel Front Desk Agent/ Night Audit
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Tru by Hilton
North Richland Hills, TX (In Person)
$28,080 Salary, Full-Time
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Job Description
Hotel Front Desk Agent/ Night Audit (part of Hilton) 3.0 3.0 out of 5 stars 1500 Weyland Drive, North Richland Hills, TX 76180 $13
- $14 an hour
- Full-time Tru by Hilton 326 reviews $13
- $14 an hour
Full-time Night Audit Duties:
11:00pm-7:00am.- Night shift working overnight typically alone during the shift. Will be responsible for running the audit process and closing for each day
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with empathy and professionalism
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
- Set up breakfast in the morning during breakfast hours
Experience:
- Previous experience in customer service or hospitality preferred
- Familiarity with hotel reservation systems is a plus
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Proficiency in using phone systems and basic computer applications Must have a flexible schedule and be able to work weekdays, weekends and holidays.
Pay:
$13.00- $14.