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Front Desk

Job

Tanglewood Resort

Pottsboro, TX (In Person)

Full-Time

Posted 2 weeks ago (Updated 6 days ago) • Actively hiring

Expires 7/4/2026

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Job Description

Description:
Front Desk Agent Tanglewood Resort - Pottsboro, TX Tanglewood Resort is looking for friendly, energetic, and customer-focused individuals to join our Front Desk team! If you enjoy creating memorable guest experiences and thrive in a fast-paced hospitality environment, we would love to meet you. Position Overview As a Front Desk Agent, you will be the first impression for our guests and play an important role in providing outstanding customer service throughout their stay.
Requirements:
Responsibilities Welcome guests with a positive and professional attitude Check guests in and out efficiently Answer phones and assist with reservations Provide information about resort amenities and local attractions Handle guest requests and resolve concerns professionally Process payments and maintain accurate records Work closely with other departments to ensure guest satisfaction Qualifications Excellent communication and customer service skills Positive attitude and team-oriented mindset Ability to multitask in a busy environment Basic computer skills required Previous hotel or customer service experience preferred, but not required Flexible schedule including weekends and holidays Why Join Tanglewood Resort? Fun and fast-paced work environment Opportunity to grow within the hospitality industry Work with an amazing team dedicated to guest satisfaction Employee discounts and resort perks Apply today and become part of the Tanglewood Resort team! For more information or to apply, please contact: Theresa Brendemihl Director of Human Resources Tanglewood Resort 903-462-7800