Front Desk Agent

Salary Confidential Position range in Ellis County $23k - $30k Per Year Front Desk Agent

FARDIS INVESTMENTS INC

Occupation:

Hotel, Motel, and Resort Desk Clerks

Location:

RED OAK, TX - 75154

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

05/05/2026 Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Updated:

05/08/2026

Expires:

06/04/2026 Job #: 17010367 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Experience 12 Month(s) Schedule Full Time Job Type Regular Duration Permanent Employment Public Transit Available Help for .

Job Summary:

The Front Desk Agent is responsible for providing excellent customer service to guests by managing check-in and check-out processes, handling reservations, and ensuring a welcoming and efficient front desk experience.

Key Responsibilities:

Greet guests warmly and provide a friendly, professional first impression Check guests in and out efficiently using the hotels system Handle reservations, cancellations, and room assignments Answer phone calls and respond to guest inquiries in a timely manner Provide information about hotel services, amenities, and local attractions Resolve guest concerns or complaints promptly and professionally Process payments and maintain accurate records Coordinate with housekeeping and maintenance to ensure room readiness Maintain a clean, organized, and secure front desk and lobby area

Qualifications:

Previous customer service or hotel experience preferred Basic computer skills and familiarity with hotel management systems a plus Strong communication and interpersonal skills Ability to multitask and work in a fast-paced environment Availability to work flexible shifts, including weekends, and holidays Ability to work with Microsoft office.

Skills & Attributes:

Excellent customer service and problem-solving skills Professional appearance and demeanor Attention to detail and accuracy Dependable and team-oriented Ability to remain calm under pressure Salary (Typical Range) Approx. $13 - $15 per hour depending on experience