Front Desk Agent

About us We are professional and agile.

Our work environment includes:

Job Title:

Front Desk Agent (avid Hotel Round Rock, Tx) -

Evening Shifts Schedule:

4-5 Evening (3PM-11PM) Shifts per Week-7AM-3

PM Employment Type:

Part-Time or Full-Time Join our Team at an IHG Hotel! Are you friendly, dependable, and passionate about guest service? We are currently seeking a Front Desk Agent to be the welcoming face of our IHG-branded hotel. This role includes (3PM-11PM) shifts weekly.

Key Responsibilities:

Greet and check-in/check-out guests with warmth and professionalism Perform nightly audit procedures and ensure end-of-day processes are completed accurately Manage reservations, handle phone calls, and respond to guest inquiries Maintain a clean and organized front desk area Provide local information and ensure every guest has a great stay Communicate with housekeeping and maintenance to ensure guest satisfaction Accurately handle cash, credit cards, and end-of-shift reporting

Requirements:

Hotel front desk or customer service experience preferred, but we're happy to train the right person Must have open availability for all shifts. Strong communication and problem-solving skills Comfortable working independently. Familiarity with hotel PMS systems a plus ( Hotel Key ) Must be dependable, punctual, and team-oriented

Job Type:

Full-time Pay:

$13.00 - $16.00 per hour

Benefits:

Paid time off

Work Location:

In person