Front Desk Agent

Front Desk Agent Radisson salt lake city airport Salt Lake City, UT Job Details Part-time | Full-time From $12 an hour 1 day ago Qualifications Guest relations Filing Administrative experience Clerical experience Client interaction via phone calls Full Job Description Front Desk Agent Job Duties and Responsibilities Greet guests with a welcoming smile and friendly demeanor Perform all guest check-in and check-out procedures Obtain or confirm guest information, assign rooms, activate and distribute keys, etc. Collect payment for room charges and other fees Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy work space at all times Inform guests of hotel amenities and offerings Be informed and up-to-date on all types of room accommodation and availability Communicate with housekeeping, room service and security staff as necessary Provide local information on restaurants, special sites, activities, etc. Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Take and deliver messages for guests Store luggage and valuables as needed Assist with and book tours and activities for guests Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.)

Job Types:

Full-time, Part-time Pay:

From $12.00 per hour

Work Location:

In person