Front Desk Attendant
- Starting at $14-16/Hour LivSmart by Hilton
- West Valley West Valley City, UT Job Details Full-time $14
- $16 an hour 13 hours ago Benefits Profit sharing Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Life insurance Referral program Qualifications Hotel policy compliance Maintaining an organized workspace Phone communication In-person customer service Answering guest questions Computer skills Hotel and accommodations guest complaints handling Client interaction via phone calls
Full Job Description Description:
LivSmart Studios by Hilton Salt Lake City West Valley City Starting at $14-16/hr (Depending on Experience), Raises & Commission based on performance
Employment:
Full Time Hours:
Full Time What will YOU get from US? Extremely competitive wages Opportunities to grow within the company Paid Time Off (PTO) Complimentary Hotel Stay once a year on work anniversary. Employment Referral bonus (up to $400 per person you refer) Benefits including Medical, Telehealth, Dental, Vision, Life Insurance 401k Retirement with Employer match of 50% (max $1200 per year) On-Demand Payment provides you access to a portion of your earned wages prior to payday Employee Discounts in our hotels Company Profit Sharing Semi-annual cash incentives What do we need from you? Proactive customer service Responsible, teachable, and reliable Strong verbal & non-verbal communication skills, in person and over the phone Organized & high attention to detail Competent computer & software abilities Abide by hotel brand standards for level of service Identify & overcome guest issues quickly and attentively
Requirements:
Key Responsibilities:
Manage guest reservations i.e. check-ins, check-outs, and complete reservations online & over the phone Processing credit card & cash transactions Effectively coordinate with all other hotel departments to provide Superior Service Daily Activity Reports and deposit drops Maintaining Front Desk and Hotel Lobby clean and organized. Weekly deep cleaning assigned Doing property & pool checks Occasional package shipment or receiving Manage incoming guest calls and reservations Sales skills for new reservations including rates and availability Comprehensive knowledge of the property i.e. room types, amenities, breakfast service, etc. Approachable, hospitable demeanor when interacting with guests in person and over the phone Abide by company policies and ensure guest security by following procedures as set forth in Company Handbook Being able and willing to perform other tasks that may be asked by management including flexible work hours
