FRONT DESK AGENT
Seeking a Front Desk Agent to join our TEAM!
Hyatt Centric
Hyatt Centric Old Town Alexandria
US - VA - Alexandria
Posted:
Jun 3, 2026
Summary
About Us:
Our TEAM culture motivates and encourages each individual member to achieve "MORE" in daily life and prosper in their career with apany that values them. Our hope is that each day you will uncover new reasons to love what you do!
T.E.A.M = Together Everyone Achieves More
About the
Role:
Seeking charismatic and outgoing hospitality professionals to join our growing TEAM! As Front Desk Agent you will be a crucial asset to our innovative TEAM, creating lasting impressions for our guests. Your infectious enthusiasm, genuine smile, attentive service, and passion for hospitality will shine and set the tone for an unettable guest experience
Advancement Opportunities and Professional Career Path:
- Front Office Manager
- Operations Manager
- Assistant General Manager
- General Manager Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates?
Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What's Your More?
TEAM Benefits:
401k Health/Dental/Vision/Life/Voluntary Insurance Management Development Program TEAM and Travel Discounts Vacation/Well/Holiday Pay Career Advancement Opportunity Referral Bonus Program Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available. Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!
Responsibilities:
In this role you will wee guests, manage their information, distribute keys, and assign rooms, and answer any general inquiries to ensure they have an excellent stay with us.
Requirements:
Prior front desk experience in a brand setting or luxury hotel environment is ideal, but willing to train the right customer service professional looking to grow their career. We are dedicated to thoroughly training & developing our team into hotel leaders through interactive teamwork in a positive work environment!
Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack)
Strongmunication and listening skills and excellent speaking, reading, and writing ability
Fluency in
English:
additional languages preferred. Spanish language skills are highly desired
Flexible schedule required for days, weekends, and holidays
High energy with effective and influential people skills. Positive attitude and the desire to motivate others
The ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming
Ability toprehend and use technical or professional language, either written or spoken, tomunicateplex ideas
Inpliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and toplete the required employment eligibility verification form (Form I-9) upon hire.
This position is at a location w Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party managementpany that is responsible for all employment benefits and obligations at this location.
