Front Desk Agent - Sonesta Select Bellevue/Redmond

Front Desk Agent - Sonesta Select Bellevue/Redmond Trimark Hospitality Bellevue, WA Job Details Full-time $20 - $23 an hour 18 hours ago Benefits Health insurance Paid time off Employee discount Qualifications Foreign language proficiency Teamwork Resort Multilingual Multi-line phone systems Full Job Description We are seeking a dedicated and enthusiastic Front Desk Agent to join our team in providing exceptional guest service at our hotel. The ideal candidate will possess a strong background in hospitality and demonstrate excellent customer service skills. This role involves managing front desk operations, ensuring guest satisfaction, and maintaining a welcoming environment for all visitors. Responsibilities Greet and welcome guests upon arrival with a friendly demeanor. Manage check-in and check-out processes efficiently. Provide information about hotel amenities, services, and local attractions. Assist guests with inquiries Maintain cleanliness and organization of the front desk area. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction. Uphold hotel policies and procedures while ensuring compliance with safety regulations. Experience Previous experience in hotel management or a related field is preferred. Strong customer service skills with a focus on guest satisfaction. Proficiency in phone etiquette and handling multi-line phone systems. Bilingual or multilingual abilities are highly desirable to cater to diverse guests. Familiarity with resort operations is a plus, along with knowledge of hospitality best practices. Experience in front desk operations or guest services within the hospitality industry is advantageous. Join our team as a Front Desk Agent where you will play a key role in creating memorable experiences for our guests while working in a dynamic environment that values professionalism and teamwork.

Job Type:

Full-time Pay:

$20.00 - $23.00 per hour

Benefits:

Employee discount Health insurance Paid time off

Work Location:

In person