Front Desk Agent

Front Desk Agent HomeTowne Studios & Suites by Red Roof - 2.4 Kent, WA Job Details Part-time | Full-time $18.50 - $19.00 an hour 16 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Computer operation Guest relations Sales Basic math Handling customer inquiries Greeting customers Processing cash transactions English Accounting Computer skills Office experience Full Job Description We are seeking a Front Desk Agent to join our Team with a starting Wage up to $18.50 - $19.00 per hour! When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the employer of choice. Where you choose to work is just as important as the work you do! Health insurance (Employee contributions starting as low as $54 individual and $297 family (Semi Monthly)) Dental Vision Competitive Pay Employer Paid Life Insurance

PTO 401K

with Employer Match Career Growth Opportunities HomeTowne Studios has been a leader in providing quality extended hotel stays. The company manages hotels in 20 different states. Our HomeTowne properties were renovated in 2018 and we continue to improve the quality as well as the guest and employee experience. By enhancing our properties and training techniques, we have made our managed hotels a better place for our guests to stay and a better place for our employees to work.

Specific Requirements:

Welcome guests with friendly greeting and smile while performing all guest related services. Handle reservations request; check guests in/out; handle guest accounting and cashier functions. Make, change and monitor reservations; reviews and reports rate availability using front desk computer system; update and monitor room status; promote future sales Maintain confidentiality of guest information and pertinent hotel data. Communicate with the General Manager and other Front Desk Representatives, as needed, about problems, requests and/or concerns regarding guests and rooms. Work with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance. Performs all other duties as assigned.

Experience:

High school diploma preferred or equivalent experience 1 year in previous customer service position. Must have basic office skills (math, cash handling, computer skills, etc.) Basic English communication (verbal and written) skills required. INDFD INDWA