Guest Service Rep

Guest Service Rep Hilton Garden Inn Seattle Airport - 3.5 SeaTac, WA Job Details Full-time $20.74 an hour 7 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Flexible schedule Life insurance Paid sick time Qualifications Hotel and accommodations payment processing Payment processing Greeting customers Answering guest questions Hotel room assignment management Hospitality online booking platforms Phone call management Hotel and accommodations guest complaints handling Entry level Full Job Description Join Legacy Hospitality as a Front Desk Host Looking to grow your hospitality career in a guest focused environment Join Legacy Hospitality as a Front Desk Host and become the face of the hotel creating strong first impressions and seamless guest experiences In this role you will welcome guests manage reservations and ensure every stay runs smoothly from arrival to departure If you enjoy working with people and thrive in a fast paced setting this is your opportunity We offer competitive pay full benefits and a culture where your work is valued and recognized Why You Will Love Working With Us At Legacy Hospitality our culture is built on CARE Compassion Authenticity Respect Empathy We are committed to creating a workplace where team members feel supported valued and empowered to grow Benefits for Full Time Employees include Medical Dental and Vision Insurance Life Insurance Paid Time Off 401k Benefits for all employees Full and Part Time include: Employee Discounts including travel perks Growth and advancement opportunities Sick Pay What You Will Do As a Front Desk Host you will Welcome guests and provide a friendly efficient check in experience Handle check outs and ensure billing accuracy Manage reservations room assignments and special requests Answer phone calls and assist with guest inquiries Resolve guest concerns with professionalism and care Process payments and maintain accurate records Communicate with housekeeping and other departments to ensure smooth operations Work flexible schedules including mornings evenings weekends and holidays What We Are Looking For We are seeking team members who are Strong communicators with a guest first mindset Professional polished and detail oriented Able to multitask and stay organized in a fast paced environment Calm under pressure with strong problem solving skills Positive respectful and team oriented Preferred Previous hotel or guest service experience Familiarity with hotel systems or reservation platforms Physical Requirements Essential Job Functions This is an active role Candidates must be able to Stand and walk for extended periods up to 8 hours per shift Use computers phones and office equipment for extended periods Occasionally lift carry or move items such as luggage or supplies Maintain focus and professionalism during busy shifts Ready to Apply If you are dependable motivated and ready to be part of a strong team we want to hear from you