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Front Desk Agent - FULL TIME EVENINGS
Job
Hampton Inn by Hilton
Spokane, WA (In Person)
$35,880 Salary, Full-Time
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Job Description
Pay:
From $17.25 per hour Job description: We are currently hiring for a front desk agent position at the Hampton by Hilton Spokane Airport hotel. Must have EVENINGS andWEEKENDS
available. Come find out why we're one of the top hotels in Spokane!We offer amazing benefits:
heavily discounted hotel stays at Hilton branded properties (as low as $40 a night!), length of service bonuses, employee of the quarter bonuses, cash for comments in positive reviews, medical, dental, vision, 401K with match when vested, etc.Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with empathy and problem-solving skills
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
Requirements:
- Excellent customer service and communication skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy
- Proficient in using phone systems and computer software
- Previous experience in a similar role is preferred but not required
- High school diploma or equivalent Join our team as a Front Desk Agent and be the first point of contact for our valued guests.