Front Desk Agent

All Front Desk Staff must possess basic Cash handling skills, problem solving skills, and provide security and safety for all guests. Must be on time, present while working, knowledgeable of area, and able to quickly learn and use a computer. Must be customer oriented, welcoming, and fast paced.

Duties include:

Check in and out of guests Running end of day and preparing new day for staff Cleaning/ Sanitization of Lobby and surrounding areas Checking guests accounts for discrepancies Documentation of discrepancies Walking patrols of the property Securing Cash deposits and Credit cards after end of day Production of breakfast for guests Enrolling guests in our rewards program Making guest reservations Accommodating guest requests Preparation of breakfast items (must have food handlers certification) Must be available for all shifts (including overnights and weekends) Summary As a Night Auditor/Front Desk Agent, you will be essential in delivering outstanding guest services and ensuring smooth hotel operations during the night shift. Your core skills in customer service and front desk management will be vital in handling guest inquiries and managing reservations. With premium skills in night auditing and hospitality management, you will oversee financial transactions and ensure compliance with hotel policies. Additionally, your relevant experience with multi-line phone systems and cash handling will enhance guest relations, making you a key contributor to our hospitality team.

Job Type:

Part-time Pay:

From $17.13 per hour

Benefits:

Employee discount

Work Location:

In person