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Front Desk Associate

Job

Quality Inn and Suites East troy wi

East Troy, WI (In Person)

Full-Time

Posted 3 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 7/2/2026

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Job Description

  • Front Desk Agent
  • Overview:
  • We are seeking a dynamic Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere. If you have a passion for hospitality, excellent communication skills, and enjoy working in a fast-paced environment, we would love to hear from you.
  • Responsibilities:
  • Greet and welcome guests in a friendly and professional manner
  • Check guests in and out efficiently, ensuring all necessary information is obtained
  • Handle guest inquiries and provide accurate information about the hotel facilities and services
  • Assist guests with reservations, room assignments, and special requests
  • Process payments and maintain guest accounts with accuracy
  • Answer phone calls and direct them appropriately
  • Maintain a neat and organized front desk area
  • Collaborate with other hotel departments to ensure guest satisfaction
  • Perform night audit duties as needed
  • Qualifications:
  • Previous experience in hospitality or customer service preferred
  • Strong communication skills and a friendly demeanor
  • Ability to multitask and work well under pressure
  • Proficiency in using front desk software and MS Office Suite
  • Multilingual abilities are a plus
  • Knowledge of hospitality management principles
  • Excellent phone etiquette and customer service skills Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. If you are passionate about delivering exceptional service, we look forward to receiving your application.
  • Setting:
  • Hotel
  • Hours per week:
  • 10-19 hours
  • 20-29 hours
  • Work Remotely:
•
No Job Type:
Full-time Pay:
$11.50
  • $12.
50 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person