Guest Service Agent

Join Our Hospitality Team as a Guest Service Agent - Be the Heart of the Guest Experience! Are you passionate about creating unforgettable guest experiences? Do you thrive in a fast-paced, people-focused environment? We're looking for a Guest Service Agent who brings warmth, energy, and a genuine love for hospitality to everything they do. As the first face our guests see , you'll set the tone for their entire stay — delivering service that's not just friendly, but unforgettable. Whether you're checking guests in with a smile, helping them discover local hidden gems, or solving a problem before it becomes one, you'll play a key role in making every stay exceptional . What You'll Do Greet every guest like they're family — friendly, warm, and ready to help. Seamlessly handle check-in and check-out processes at the front desk. Be the go-to expert for guest questions, requests, and local recommendations. Manage phone calls with professionalism and personality. Support our night audit processes to keep things running smoothly after hours. Work closely with housekeeping and maintenance to ensure every room is guest-ready. Maintain high standards and uphold hotel policies with a smile. What You Bring A passion for helping others and delivering next-level customer service. Prior experience in hospitality or guest services is a bonus , but not required — we'll train the right person! Strong communication skills — multilingual abilities are a plus. Flexibility to work evenings, weekends, and holidays. A collaborative spirit and a positive, can-do attitude. Join Our Hospitality Team as a Guest Service Agent - Be the Heart of the Guest Experience! Are you passionate about creating unforgettable guest experiences? Do you thrive in a fast-paced, people-focused environment? We're looking for a Guest Service Agent who brings warmth, energy, and a genuine love for hospitality to everything they do. As the first face our guests see , you'll set the tone for their entire stay — delivering service that's not just friendly, but unforgettable. Whether you're checking guests in with a smile, helping them discover local hidden gems, or solving a problem before it becomes one, you'll play a key role in making every stay exceptional . What You'll Do Greet every guest like they're family — friendly, warm, and ready to help. Seamlessly handle check-in and check-out processes at the front desk. Be the go-to expert for guest questions, requests, and local recommendations. Manage phone calls with professionalism and personality. Maintain high standards and uphold hotel policies with a smile. What You Bring A passion for helping others and delivering next-level customer service. Prior experience in hospitality or guest services is a bonus , but not required — we'll train the right person! Strong communication skills. Flexibility to work evenings, weekends, and holidays. A collaborative spirit and a positive, can-do attitude. Why Join Us? At our hotel, you're not just filling a role — you're building a career. We believe in empowering our team, celebrating successes, and growing together. You'll be part of a supportive, energetic workplace where your contributions truly matter. Make every guest's day better — and enjoy every step of your journey with us. Apply today and start your adventure in hospitality! At our hotel, you're not just filling a role — you're building a career. We believe in empowering our team, celebrating successes, and growing together. You'll be part of a supportive, energetic workplace where your contributions truly matter. Make every guest's day better — and enjoy every step of your journey with us. Apply today and start your adventure in hospitality!

Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

Employee discount Paid time off

Schedule:

4 hour shift 8 hour shift Day shift Evening shift Holidays Morning shift Night shift Overnight shift Shift availability: Night Shift (Required)

Work Location:

In person