Hotel General Manager

About us A GM certificate is required in the position. We are professional and agile.

Our work environment includes:

Modern office setting

Responsibilities:

• Oversee the daily operations of the hotel, including front desk, guest relations, and night audit
• Ensure excellent customer service and guest satisfaction
• Manage and train hotel staff to provide exceptional service
• Handle guest complaints and resolve any issues that may arise
• Monitor and maintain hotel cleanliness and appearance
• Implement and enforce hotel policies and procedures
• Coordinate with other departments to ensure smooth operations

Skills:

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Attention to detail and problem-solving abilities
• Ability to multitask and prioritize tasks effectively
• Knowledge of phone etiquette and phone systems
• Proficient in computer systems and hotel management software This is a challenging yet rewarding position that requires strong leadership, excellent communication skills, and the ability to provide exceptional customer service.

If you are a motivated individual with a passion for hospitality, we would love to hear from you. Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

Job Type:

Full-time Pay:

$65,000.00 per year

Benefits:

Employee discount Health insurance Paid time off

Work Location:

In person