2026 Admissions & Guest Relations Supervisor
Job
Hurricane Harbor Phoenix
Glendale, AZ (In Person)
Full-Time
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Job Description
Overview:
This is a seasonal position at Six Flags Hurricane Harbor in Phoenix, AZ . It features a competitive hourly rate of $19.00 , along with perks such as:- Free entry to any Six Flags Park for all employees
- Additional complimentary tickets for friends & family
- Flexible scheduling
- Daily & weekly pay options available As an Admissions Supervisor, you will play a key leadership role in creating a positive first impression for our guests.
Responsibilities:
Oversee the daily operation of the Admissions and Guest Relations areas- Perform all Admissions and Guest Relations duties as needed
- Assist with creating, maintaining, approving, and adjusting schedules and timesheets for Admissions team members, including Phone Operators, Guest Relations , and Lost Parents
- Motivate employees through coaching, feedback, and corrective action when necessary
- Maintain professional, positive interactions with guests and team members while resolving issues
- Ensure efficient register operation
- Resolve guest concerns through phone, email, mail, and in-person interactions
- Maintain a clean, organized, and professional work environment
- Communicate and collaborate with all levels of park leadership to resolve issues and fulfill requests
- Perform other duties as assigned by Admissions leadership and management
Qualifications:
Must be at least 21 years of age- Excellent verbal communication skills and the ability to interact positively with guests
- Strong computer skills, including Microsoft Excel, Word, PowerPoint, Outlook, internet navigation, and the ability to learn Six Flags systems
- Knowledge of guest service standards, employee relations, and guest/employee safety practices
- Previous Admissions or Guest Services experience preferred
- Ability to exercise good judgment in fast-paced, guest-facing situations
- Must be self-motivated, professional, and able to multi-task effectively
- Strong teamwork skills and the ability to lead and support others
- Ability to work flexible schedules including nights, weekends, and holidays
- Ability to work outdoors in various weather conditions and stand for extended periods
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