Hotel General Manager (Full Service)

The General Manager serves as the property's ambassador and operational leader, responsible for all aspects of hotel performance including financial results, service quality, compliance, and team development. This role requires hands-on leadership to maximize revenue, control expenses, and maintain brand standards while serving as the primary liaison with guests, ownership, corporate representatives, and vendors.

QUALIFICATIONS

Minimum 2 years hotel management experience (Hilton, Marriott, or upscale boutique preferred) Proficient in Windows, Microsoft Office, and Google Suite Valid driver's license Strong communication, problem-solving, and decision-making skills Ability to work effectively under pressure and manage complex financial data Professional demeanor with excellent interpersonal skills

KEY RESPONSIBILITIES

Operations & Quality Oversee daily operations across all departments with regular property inspections Ensure compliance with state, federal, and local regulations plus brand standards Maintain required certifications (Food Handlers, ServSafe, RBS, CPR/First Aid) Implement preventive maintenance and cleanliness standards Financial Management Lead budget development and monthly financial forecasting Control expenses while maximizing revenue and productivity Conduct monthly financial reviews with department managers Ensure timely processing of invoices and corporate reporting Leadership & Development Direct and develop management team through coaching and training programs Conduct performance appraisals, hiring, and disciplinary actions per company standards Lead weekly staff meetings and training sessions Foster a positive, guest-focused team environment Sales & Guest Relations Actively participate in sales efforts with top accounts and prospective clients Maintain visible presence in public areas during peak times Host client meetings, tours, and property events Monitor and support sales planning with Sales Department Health, dental, and vision benefits. 401k, EAP benefits. Relocation services offered after 6 months. DOE. This company is an equal opportunity employer.

Job Type:

Full-time Pay:

$80,000.00 - $100,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Paid time off Paid training Professional development assistance Referral program Relocation assistance Vision insurance Application Question(s): Do you have moderate or above experience with Lightspeed and MICROS?

Experience:

Hotel General Manager:

1 year (Required)

Work Location:

In person