Job Description
Hotel General Manager Ayres Hotel Redlands - 4.0 Redlands, CA Job Details Full-time $75,000 - $80,000 a year 2 hours ago Benefits Travel reimbursement Paid training AD&D insurance Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Referral program Retirement plan Paid sick time Qualifications Team supervision Expense management In-person customer service Supervising experience Business Administration Business Associate's degree Property management Full Job Description Hotel General Manager | Full-time Position Available Join Our Family-Oriented Team at Ayres Hotel Redlands! At Ayres Hotels, we take pride in providing a "home away from home" for all our guests by presenting a clean, comfortable, and welcoming environment. Everything we do is guided by our motto: We Care About People, We Value Teamwork, and We Deliver Results. We are seeking an experienced, service-driven Hotel General Manager to lead our team at Ayres Hotel Redlands. This individual will be responsible for overseeing all aspects of hotel operations, driving financial performance, cultivating a positive team culture, and ensuring an outstanding guest experience. Company Overview The Ayres family has been developing Southern California real estate for over 100 years. Currently the Ayres family operates 23 Ayres Hotels. Our hotels offer a warm and welcoming environment that allow guests to feel at home away from home. We pride ourselves on creating a positive, supportive atmosphere for both guests and team members, with a focus on building long-lasting relationships. Ayres Hotels serves its guests by providing value and quality through friendly and efficient service; cleanliness; and a Team Member supportive organization, reflecting teamwork and growth opportunities, which encourage pride leading to low turnover and exceptional Team Member morale. For a complete overview of the Ayres Family history, please visit www.ayreshotels.com .
General Manager Requirements:
The ideal General Manager candidate will possess a passion for hospitality, a commitment to delivering exceptional guest experiences, and a proven ability to manage and motivate a hotel team. A strong, proven track record in hotel management, with experience leading a team in a hands-on, proactive style, is essential for success in this role. A degree in hotel management, business, or comparable hotel industry experience is preferred. Minimum two years of prior hotel general manager experience and at least four years' experience as a supervisor. Preference will be given to General Manager Candidates who have a stable work record with at least two years with the same employer, a demonstrated record of success, and unquestionable integrity. Job Summary It is the General Manager's responsibility to ensure that all Team Members are familiar and align with the Company's Core Values and Mission Statement. By integrating our Core Values into daily management practices, you'll help ensure that all Team Members understand and embrace the Company's philosophy. Duties include but are not limited to: Lead by example and adhere to our Core Values, Mission Statement and Ayres Way. Be responsible for profit, guest and Team Member satisfaction. Maintain effective revenue management techniques to maximize hotel revenues. Establish and maintain effective payroll and cost control techniques to maximize hotel profits. Forecast ADR, occupancy, and Rev Par goals. Be responsible for overall management and leadership of all departments including sales, front office, maintenance, kitchen housekeeping and food and food and beverage when applicable. Create and nurture a hotel environment that emphasizes motivation, empowerment, teamwork, continuous improvement and passion for providing excellent service. Ensure guest rooms, grounds, dining room and public space are maintained to Ayres' standards of cleanliness and safety. Ensure timely completion and submission of personnel and human resource documentation based on the established procedures and requirements. Oversee accounts receivable, accounts payable, petty cash, payroll, ordering procedures and allocation of funds. Be visible and interact with guests, Team Members and vendors; do not be desk bound. Ensure all reports are accurate and submitted punctually according to the corporate schedule. Procure supplies and equipment. Be responsible for complete sales effort including periodic meetings with Sales Team Members and the Area Director to evaluate the effectiveness and direction of sales efforts. Maintain effective safety training and supervision to ensure a safe working environment. Monitor reservation process to ensure that effective techniques are utilized to close business. Maintain effective communications with Executive Housekeeper and team to ensure high standards of cleanliness and efficiency at all times. Maintain effective communications with Chief Engineer to ensure property upkeep and maintenance issues are completed in a timely manner. Experience and Qualification:
2 years of prior hotel general manager experience is preferred 4 years of hotel supervisory experience is preferred Associates degree or equivalent experience is preferred Proficient in Microsoft Outlook, Microsoft Word, and Excel Taking Care of Our Team We believe our team members are the heart of our success. That's why Ayres Hotels offers a competitive benefits package to eligible full-time employees after an initial waiting period, including: Health Insurance - Medical and Dental Coverage Options Basic Life and AD&D Insurance at no charge if enrolled in Medical Plan Vision Discount Plan if enrolled in Dental Coverage Flexible Spending Account 401(k) Retirement Plan with employer match Travel Assistance Program Employee Assistance Program Hotel guest room discounts Entertainment discount program ZayZoon - Earned Wage Access Holiday pay Vacation pay Paid sick leave Incentives Plus, more! Ayres Hotel Redlands | 1015 W Colton Ave, Redlands, CA 92374 | 909-335-9024 Ayres offers competitive wages and growth opportunities! For a complete list of employment opportunities visit us at www.ayreshotels.com Empleador de Igualdad de Oportunidades | Equal Opportunity Employer We Care About People | We Value Teamwork | We Deliver Results Pay:
$75,000.00 - $80,000.00 per year Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Paid training Referral program Retirement plan Experience:
Hotel General Manager:
2 years (Preferred) Hotel Supervisory:
4 years (Preferred) Work Location:
In person
