Hotel Sales & Operations Manager

Our job opportunity:

Position:

Hotel Sales & Operations Manager What you get to do in this role: Oversees all aspects of hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, teambuilding, and staff development. Supervises the work of hotel department heads. Responsible for all phases of hotel management, including sales and marketing, human resources, food and beverage, and budgeting/forecasting. Empowers associates to provide superior customer care to guests, associates, and other visitors. Responsible for the operation of all aspects of the hotel.

• Manages all aspects of the hotel.
• Approves plans, budgets, staffing, and general operating procedures for the rooms, housekeeping, maintenance, and security departments.
• Monitors the budget and directs corrective action as necessary to assure that budget goals are attained.
• Functions as an administrative link between and among departments.
• Monitors internal cost control procedures.
• Coordinates training programs.
• Assists the General Manager in developing and implementing long-range and annual plans, operating reports, forecasts, and budgets.
• Monitors safety conditions and employees' adherence to safety procedures. Updates emergency plans and procedures and assures that effective training for these programs is conducted in all departments.
• Receives, investigates, and acts upon complaints from guests and employees.
• Assures that the hotel's preventive maintenance and energy management programs are in use.
• Participates in on-going facility inspections throughout the hotel to assure that cleanliness, safety, and other standards are consistently.
• Performs other duties as assigned. What candidate traits are needed to be successful in this role?
• Bachelor's degree in Hotel/Restaurant Management or Business or equivalent combination of education and experience.
• Minimum of three years of hotel management or supervisory experience.
• Strong leadership and a professional image.
• Strong interpersonal, written and verbal communication skills.
• Excellent decision-making ability and analytical skills.
• Knowledge of a variety of computer software applications.
• Ability to work a flexible schedule, including weekends and holidays.

Equal Employment Opportunity Our hotel maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race, color, religion, religious creed, national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws.

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

Employee discount Paid time off Application Question(s): Do you have open availability to work any shift? Are you able to work mandatory overtime?

Education:

Associate (Preferred)

Experience:

Hotel management: 1 year (Preferred)

Hotel Sales:

1 year (Preferred)

Language:

Spanish (Preferred)

License/Certification:

Driver's License (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)

Work Location:

In person