PM Front Desk Supervisor

PM Front Desk Supervisor Comfort Suites Mainstay Near Denver Downtown Denver, CO Job Details Full-time $20 - $22 an hour 1 hour ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Hospitality Customer communication Guest relations Customer service Managing hospitality teams Supervising experience Team management Property management systems (PMS) Front desk Receptionist experience within hospitality industry Guest services Hotel experience

Full Job Description Job Title:

Front Desk Supervisor About the

Job:

We're looking for a friendly, customer-focused Front Desk Supervisor with Hotel experience to lead our front desk team at Comfort Suites and Mainstay near Denver Downtown in the evening times for events and heavy check in days. In this role, you'll oversee the daily operations of the front desk, ensure exceptional service for our guests, and support your team to succeed.

Responsibilities:

Supervise front desk staff, ensuring smooth check-in/check-out and excellent guest service. Handle guest inquiries, concerns, and complaints, ensuring a positive experience. Train and motivate front desk team members. Manage guest reservations, room assignments, and billing. Ensure the front desk area is clean, organized, and welcoming. Work closely with other hotel departments to meet guest needs.

Qualifications:

1-2 years of experience in a hotel front desk role, with at least 1 year in a supervisory position. Marriott experience preferred. Lightspeed PMS required Strong customer service and communication skills. Ability to handle multiple tasks and stay organized in a fast-paced environment. Flexible availability, including weekends and holidays. Why Work With Us? At Comfort Suites, we offer a supportive work environment, opportunities for growth, and the chance to be part of a world-class team. Apply today to join our team!

Job Type:

Full-time Pay:

$20.00 - $22.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Experience:

Front Desk:

2 years (Required)

Choice Hotels:

1 year (Preferred) Shift availability: Night Shift (Required)

Work Location:

In person