Hotel Front Desk Supervisor

The opportunity Delaware North Parks and Resorts is seeking a full-time or part-time Hotel Front Desk Supervisor to join our team at Holiday Inn Estes Park in Estes Park, Colorado. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests. If you're looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now. Pay $22.00 - $24.00 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . What we offer Health, dental, and vision insurance

• 401 (k) with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition or professional certification reimbursement
• Weekly pay 50% off food & beverages 20% off retail items Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
• Available for full-time, year-round team members Life in Estes Park Looking for a job you love in a place you'll never want to leave?

Be part of a global team on the doorstep of Rocky Mountain National Park! Enjoy the thrill of the outdoor activities with the convenience of living in the town of Estes Park. Dorm-style housing available for $85/ week, including wi-fi and all utilities Low-cost off-site laundry facility Tons of outdoor activities, including: Access to hiking and backcountry skiing in Rocky Mountain National Park Rock climbing in Performance Park Mountain biking in Hermit Park Horseback riding, nature watching, camping, fishing, and much more! What will you do? Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints Implement policies, procedures, and service standards in conjunction with management Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members Handle cash; maintain records pertaining to inventory, team, orders, and supplies More about you Must be at least 18 years old At least three years of experience in hospitality, front desk experience is preferred Prior supervisory experience preferred Computer literate in MS Office programs; some experience with property management systems preferred Must be fluent in English language both spoken and written No college degree required Shift details Days Evenings Overnight Holidays Weekends 8hr shift 10hr shift OT as needed

Source:

Hospitality Online