Front Desk Supervisor

Front Desk Supervisor Hollywood Beach Marriott - 4.0 Hollywood, FL Job Details Full-time $18.50 an hour 2 days ago Benefits Free parking Disability insurance Health insurance Dental insurance 401(k) Vision insurance Life insurance Qualifications Guest relations Financial transaction processing Greeting customers Managing hospitality teams Mid-level Customer inquiry handling Administrative experience High school diploma or GED Team management Conflict management Organizational skills Communication skills Time management Full Job Description We are looking for highly organized candidatee for the position of Front Desk Supervisor. As part of the initial first 10 minutes of a guests experience, the Front Desk Supervisor is responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for. The best Front Desk Supervisor will have tremendous patience when dealing with desk agents and guests. They will accommodate their every need with enthusiasm and poise. Marriott Experience a plus

Benefits:

Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked Hotel Discounts with

Marriott and Company Hotels Friends and Family Discount Responsibilities:

Greeting guests upon arrival and making them feel welcome Recognizing repeat, VIP status and/or loyalty Administering check-ins and check-outs Providing front desk services to guests Assigning rooms and taking care of administrative duties Delivering mail and messages Processing guest payments Coordinating with bell service and staff management Being a source of information to guests on various matters such as transport and restaurant advice Accommodating general and unique requests Diffusing conflict or tense situations with guests, handling guest opportunities Other Job Duties to be discussed during

Interview Qualifications:

High school diploma or GED Previous customer service experience Exceptional interpersonal skills Excellent written and verbal communication Time management and organizational skills Conflict resolution experience Patience and good listening skills Marriott Front Desk Background a Plus This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.