AGM/DOS

Overview We are seeking a dynamic and results-driven Assistant General Manager / Director of Sales (AGM/DOS) to lead our hotel team's daily operations and ensuring exceptional guest experiences.

Your duties will include:

• Supervising and managing all hotel staff, including front desk, housekeeping, and maintenance teams
• Implementing and enforcing hotel policies and procedures
• Handling guest inquiries, complaints, and requests in a professional and timely manner
• Managing hotel reservations and ensuring accurate room assignments
• Monitoring and maintaining hotel inventory, including supplies and equipment
• Collaborating with the sales and marketing team to maximize revenue opportunities
• Conducting regular inspections of guest rooms, public areas, and facilities to ensure cleanliness, safety, and compliance with standards
• Managing human resources functions such as hiring, training, scheduling, and performance evaluations
• Overseeing night audit procedures to ensure accurate financial reporting
• Implementing effective revenue management strategies to optimize hotel profitability```Requirements``` To be successful in this role, you should possess the following qualifications
• Proven experience in hotel management or a related field
• Strong knowledge of hotel operations, including front desk procedures, housekeeping standards, and maintenance requirements
• Excellent customer service skills with the ability to handle difficult situations diplomatically
• Familiarity with phone systems and reservation software
• Strong leadership and interpersonal skills to effectively manage a diverse team
• Knowledge of human resources practices and employment laws
• Ability to work flexible hours including nights, weekends, and holidays as needed

Full-time Pay:

$17.00

• $19.

00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Opportunities for advancement Paid time off Paid training Vision insurance

Work Location:

In person