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Guest Services Officer

Job

Royal Caribbean Group

Full-Time

Posted 1 week ago (Updated 1 day ago) • Actively hiring

Expires 6/20/2026

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Job Description

Guest Services Officer This role calls for someone with communication, organization, customer service, and decision-making skills. Aside from handling guest account services like accepting cash payments, cashing checks, or exchanging foreign currencies, you will also provide solutions to related issues and inquiries from guests. If you have experience in a customer contact position within the hospitality industry, along with cash-handling and a good understanding of exchange rates, we’d like you to sail with us!
Department:
Guest Relations About you Language required: English. The company Royal Caribbean Group (
NYSE:
RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.

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