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Pet Resort Boarding Manager
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Tails A Wagg'n Pet Resort and Dog Daycare
Cedar Rapids, IA (In Person)
Full-Time
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Job Description
Pet Resort Boarding Manager Tails A Wagg'n Pet Resort and Dog Daycare Cedar Rapids, IA Job Details Part-time | Full-time 4 hours ago Qualifications Companion animal handling Record keeping Customer communication Managing pet care teams Staff supervision Team supervision Operations coordination Service scheduling Animal behavior High school diploma or GED Driver's License Pet care record keeping Dog handling Communication with pet owners Care facility administration Team motivation (leadership skill) Vaccination administration Technical Proficiency Full Job Description Pet Resort Boarding Manager We are seeking an experienced boarding manager to help oversee daily operations alongside the owner at Tails A Wagg'n. This role requires a hands‑on leader who ensures exceptional animal care, staff coordination, and outstanding customer service. The ideal candidate is organized, compassionate, and confident managing both people and pets. Key Responsibilities Facility Operations — Oversee daily boarding activities, scheduling, sanitation standards, and safety protocols. Animal Care Oversight — Ensure all pets receive proper feeding, medication, enrichment, and monitoring. Staff Leadership — Train, supervise, and support team members. Customer Relations — Communicate with pet owners, manage reservations, handle check‑ins/outs and maintain a positive client experience. Record Management — Maintain accurate pet profiles & vaccination records. Required Qualifications Animal Care Experience — Minimum 1-2 years in pet boarding, veterinary, grooming, or shelter environments. Leadership Background — Proven ability to supervise and motivate a team. Behavior & Handling Skills — Confident handling dogs and cats of all sizes, temperaments, and needs. Communication Skills — Professional, clear, and empathetic communication with staff and clients. Organizational Strength — Ability to manage schedules, supplies, and facility workflows. Tech Proficiency — Comfortable using software systems and digital record‑keeping tools. Physical Capability — Ability to lift 50+ lbs, stand for extended periods, and work in a fast‑paced environment. Vaccination Knowledge — Understanding of required pet vaccines and health requirements. Education - Must have a minimum of a high school diploma or GED. License - Must have a valid driver's license. Compensation & Schedule Part/Full‑time position. Competitive pay based on experience. Simple IRA Matching. Time and a half pay on major holidays. Staff pet care discounts. Flexible availability required. How to Apply Please submit your résumé, references, and a brief note about your experience working with animals to or give us a call 319.396.4139.