Hotel General Manager

Hotel General Manager Hampton Inn by Hilton - 3.6 Olathe, KS Job Details Full-time $75,000 - $80,000 a year 1 day ago Benefits Employee discount Qualifications Hospitality Management Operations management Staff training Full Job Description Overview Step into the dynamic role of Hotel General Manager, where you will lead the overall operations of a vibrant hospitality property. This position offers an exciting opportunity to shape guest experiences, drive revenue, and foster a positive team environment. As the driving force behind daily hotel management, you will ensure exceptional service delivery, operational excellence, and financial performance. Your leadership will inspire staff, delight guests, and uphold the highest standards of hospitality in a fast-paced, guest-centric setting. Responsibilities Oversee all hotel operations, including front desk management, guest services, housekeeping, food and beverage, and maintenance to ensure seamless service delivery. Lead and supervise hotel staff across departments, promoting teamwork, training, and professional development to maintain high-performance standards. Manage revenue streams through effective pricing strategies, budgeting, and forecasting to maximize profitability while maintaining guest satisfaction. Ensure compliance with safety regulations, hotel policies, and industry standards; conduct regular inspections to uphold cleanliness and safety protocols. Handle guest relations proactively by addressing concerns promptly and ensuring memorable experiences that encourage repeat visits. Coordinate with human resources for staffing needs, performance evaluations, and employee engagement initiatives. Oversee administrative functions such as night audits, billing procedures, multi-line phone systems operation, and phone etiquette to maintain operational efficiency. Skills Proven experience in hospitality management or hotel operations with strong supervisory skills. Exceptional customer service abilities with a passion for creating welcoming environments for guests from diverse backgrounds. Proficiency in revenue management techniques and budgeting to optimize financial performance. Multilingual or bilingual skills are highly desirable to connect with a diverse clientele and team members. Strong leadership qualities with the ability to motivate teams and foster a positive workplace culture. Knowledge of human resources practices related to staffing, training, and employee relations within a hospitality setting. Familiarity with front desk operations including guest check-in/out procedures, multi-line phone systems, night audit processes, and guest relations management. Join us as a Hotel General Manager where your energetic leadership will elevate our hotel's reputation while providing rewarding growth opportunities!

Pay:

$75,000.00 - $80,000.00 per year

Benefits:

Employee discount

Work Location:

In person