Hotel Manager

Hotel Manager Red roof plus hotel Wichita, KS Job Details Full-time $10 - $15 an hour 20 hours ago Benefits Employee discount Qualifications Resource allocation Bilingual Hotel housekeeping management Customer relationship building Customer retention Operations management Multilingual Phone communication Night audit Financial reporting Expense management Safety regulations Staff scheduling Hotel quality control Managing hospitality teams Mid-level Marketing management Marketing strategy development Hiring Supervising experience Financial control management Hotel customer satisfaction operations Multi-line phone systems Managing hospitality operations budgets Leadership Team motivation (leadership skill) Hotel safety procedures Staffing management Overseeing training Organizational budget management Food service management Customer complaint resolution Client interaction via phone calls Hotel maintenance management Performance evaluation Full Job Description Overview Join our dynamic hospitality team as a Hotel Manager, where your leadership will shape exceptional guest experiences and drive operational excellence. In this pivotal role, you will oversee all aspects of hotel operations, ensuring smooth day-to-day functioning while fostering a welcoming environment for guests and staff alike. Your expertise in hospitality management, revenue optimization, and guest relations will be instrumental in elevating our property to new heights of service and profitability. We are committed to providing a vibrant work environment that values innovation, teamwork, and professional growth. Duties Lead and supervise all hotel departments, including front desk, housekeeping, food & beverage, and maintenance, to ensure seamless operations. Develop and implement strategies for revenue management to maximize occupancy rates and profitability. Oversee guest services to ensure exceptional customer experiences, resolving issues promptly and professionally. Manage human resources functions such as hiring, training, performance evaluations, and staff scheduling to build a motivated team. Maintain budget controls by monitoring expenses, controlling costs, and optimizing resource allocation. Ensure compliance with health and safety regulations, hotel policies, and industry standards across all departments. Oversee night audit procedures and coordinate with the front desk team to ensure accurate financial reporting. Utilize multi-line phone systems with professional phone etiquette to handle guest inquiries efficiently. Foster positive guest relations by implementing personalized service initiatives and addressing feedback proactively. Collaborate with resort or hotel management teams on marketing strategies to attract new guests and retain loyal patrons. Experience Proven supervising experience within the hospitality industry, preferably in hotel management or resort operations. Extensive hotel experience with a strong understanding of front desk operations, guest services, and hotel procedures. Demonstrated expertise in hospitality management practices including revenue management, budgeting, and human resources. Multilingual or bilingual abilities are highly desirable to enhance communication with diverse guests and staff. Strong leadership skills with the ability to motivate teams and foster a collaborative work environment. Experience handling night audit processes and managing multi-line phone systems with excellent phone etiquette. Knowledge of guest relations strategies to ensure high satisfaction levels and repeat business. We are excited to welcome passionate professionals eager to lead with energy and dedication in the vibrant world of hospitality!

Pay:

$10.00 - $15.00 per hour

Benefits:

Employee discount

Work Location:

In person