Front Desk Supervisor

Front Desk Supervisor White Lodging Services Corporation - 3.6 Louisville, KY Job Details 1 day ago Benefits Paid parental leave Disability insurance Dental insurance Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Life insurance Referral program Qualifications Shift management Managing hospitality teams Mid-level Staff training Front desk Training & development Under 1 year Hospitality management

Full Job Description Description Summary:

Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Front Desk Supervisor, you will ensure an exceptional guest experience while supporting the daily operations of the Front Desk team.

Responsibilities:

What You'll Do Deliver the highest quality of service to guests, anticipating and exceeding their expectations. Run the "perfect shift" by ensuring all checklist items are complete and standards are upheld. Supervise Front Desk staff and ensure adherence to brand standards. Oversee the department in the absence of the Department Manager. Perform hourly tasks and operate equipment as needed, while assisting with new associate training and cross-training. Handle additional responsibilities as assigned to maintain smooth operations. What You'll Bring An outgoing personality and positive attitude. Adaptability and the ability to work in a fast-paced environment. Hospitality experience preferred but not required.

Other information:

What You Can Look Forward To Medical, Dental, and Vision insurance (starting Day 1) Life Insurance and Disability Insurance Paid Parental Leave DailyPay option Employee Assistance Program (EAP) 401(k) with company match Vacation/Paid Time Off (PTO) with rollover Complimentary wellness tools Unlimited referral bonuses Leadership development and tuition reimbursement Discounts on hotel rooms, dining, and other travel/entertainment experiences Multiple hotels in each market = more opportunities for growth White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.