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Assistant Front Desk Manager

Job

Embassy Suites Boston at Logan Airport

Boston, MA (In Person)

$52,500 Salary, Full-Time

Posted 3 days ago (Updated 14 hours ago) • Actively hiring

Expires 7/12/2026

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Job Description

Assistant Front Desk Manager (part of Hilton) 3.7 3.7 out of 5 stars 207 Porter Street, Boston, MA 02128 $50,000
  • $55,000 a year
  • Full-time Embassy Suites Boston at Logan Airport 3,895 reviews $50,000
  • $55,000 a year
  • Full-time Hotel Assistant Front Office Manager Job Summary Are you looking for a rewarding leadership opportunity and have previous experience as a front desk supervisor?
We're hiring an Assistant Front Desk Manager to lead our already fantastic team. You'll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today! Responsibilities Direct operations at the front desk and ensure customer service meets our high standards for guest satisfaction Hire, train, and supervise front office employees, ensuring they provide excellent guest services and enforce hotel policies Interact with customers both in person and over the phone, assist with inquiries, and mitigate any guest complaints Handle the front desk budget and order office supplies as needed Compile occupancy reports and financial information for the General Manager Qualifications High school diploma or equivalent certification required At least 3 years of work experience in office management as a front desk supervisor, assistant front office manager, or similar position in the hospitality industry Strong knowledge of general hotel industry practices and policies Possess excellent management skills, communication skills, and multitasking skills Proficient bookkeeping skills, including experience with Microsoft Word and Excel strongly desired
Job Type:
Full-time Pay:
$50,000.00
  • $55,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance
Experience:
Hotel experience: 3 years (Preferred)
Work Location:
In person