Night Audit Supervisor

Join Our Team as a Night Audit Supervisor (Overnight) at InterContinental Minneapolis-St. Paul Airport Are you a passionate leader who thrives on delivering exceptional guest service, even during the late hours of the night? We are looking for a dynamic individual to lead our overnight team and ensure a seamless guest experience. Reporting to the Front Office Manager, this role requires a results-driven, outgoing, and enthusiastic leader committed to exceeding the needs and expectations of our guests and colleagues.

Key Responsibilities:

Provide professional, engaging, and friendly service at all times Lead the overnight Front Office team in the absence of department Managers Handle guest concerns with professionalism and prompt resolution Mentor and coach team members for personal and professional development Execute night audit functions and manage check-in/check-out procedures Maximize revenue through upselling strategies and walk-in initiatives

Qualifications:

Minimum of 2 years of Front Office or Night Audit leadership experience Passionate about delivering exceptional service Proven ability to lead, motivate, and develop a team Strong guest service orientation Highly motivated, organized, and results-oriented Excellent communication and interpersonal skills Comprehensive knowledge of Front Office operations, policies, and procedures Prefer operational knowledge of Opera Don't miss this exciting opportunity to join a team dedicated to providing outstanding guest experiences. Apply now and take your career to new heights at InterContinental Minneapolis-St. Paul Airport.

Source:

Hospitality Online