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Front Desk Shift Manager - Borgata
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MGM Resorts
Atlantic City, NJ (In Person)
$53,850 Salary, Full-Time
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Job Description
Front Desk Shift Manager
EntityID=2&jobcode=19532
- Borgata 3.8 3.8 out of 5 stars 1 Borgata Way, Atlantic City, NJ 08401 $46,200
- $61,500 a year
- Full-time MGM Resorts 2,630 reviews $46,200
- $61,500 a year
- Full-time Atlantic City, New Jersey The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment?
THE JOB:
The Manager of Hotel Ops will provide support to the Senior Hotel Manager with direction and leadership for the property Front Desk team, consistent with the MGM brand. The candidate is responsible for leading the hotel management team in achieving their stated operational and financial goals including managing labor and overall financial performance. The manager owns the execution of functional strategy and the operational direction of the Front Desk. Ensure high customer satisfaction and an exceptional guest experience, in accordance with MGM Resorts service standards. All duties are performed in accordance with company policies and procedures.THE DAY-TO-DAY
Works closely with the Senior Hotel Operations Manager to implement strategic Initiatives provided by Hotel Strategy CoE for hotel operations. Assist in leading the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for all front desk operations team. Responsible for employee engagement of the front desk operations team, utilizing the tools provided and through coaching, training, rewards and development. Provides leadership and direction to maintain and improve the guest experience within front desk operations, consistent with the company's service standards.Participates with:
Interviews, candidate selections, training, supervision, counseling and coaching of front desk operations staff for the efficient operation of the department.THE IDEAL CANDIDATE
Bachelor's Degree Preferred 2+ Years of Prior Relevant Experience In the direction and management of employees in a similar hotel environment RequiredTHE PERKS & BENEFITS
Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room Free parking on and off shift Healthcare, financial, and time off benefits Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the communityVIEW JOB DESCRIPTION
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19532
Pay Range:
The pay range for this role is: $46,200.00- $61,500.