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Front Office Manager - Hotel

Job

HMC Hotel Management

Rochester, NY (In Person)

$47,840 Salary, Full-Time

Posted 6 days ago (Updated 6 hours ago) • Actively hiring

Expires 6/27/2026

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Job Description

Front Office Manager - Hotel We are hiring an experienced Front Office Manager for our hotel. This position requires strong leadership, excellent guest service skills, and solid Opera PMS knowledge . Opera experience is necessary and crucial for this position. Candidates without real Opera experience may not be the right fit. The Front Office Manager is responsible for making sure the front desk is properly covered, trained, organized, and operating professionally at all times.
Requirements:
Opera PMS knowledge is required Opera experience is critical to this position Previous hotel front desk or front office management experience required Must have strong availability, including weekends and busy hotel periods Must be able to cover shifts when needed Must be dependable, professional, and guest-focused Must be able to train, supervise, and support front desk staff Responsibilities include: Managing front desk operations Ensuring proper shift coverage Training and supporting front desk agents Handling guest issues professionally Monitoring reservations, arrivals, departures, and reports Using Opera accurately and confidently Supporting hotel leadership as needed This is a hands-on management position. Strong Opera knowledge and strong availability are not optional — they are essential. Qualified candidates should apply with their hotel experience and Opera PMS experience.
Pay:
$22.00 - $24.00 per hour
Work Location:
In person