Resort Operations Manager Aria

Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Join the team as a Resort Operations Manager at Aria, where you'll play a critical leadership role in delivering exceptional guest experiences and driving operational excellence. In this highly visible position, you'll lead Front Desk operations, inspire high-performing teams, and help create the seamless, personalized service that luxury guests expect. Working closely with hotel leadership, you'll oversee daily operations, execute strategic initiatives, drive financial performance, and ensure the highest levels of guest satisfaction. This is an exciting opportunity for a hospitality leader who is passionate about luxury service, team development, and creating memorable experiences while making a meaningful impact on resort operations. You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their stay with us!

THE DAY-TO-DAY

Provide leadership and direction for all Front Desk, Lobby Experience, and Guest Services operations Partner closely with the Senior Hotel Operations Manager to implement hotel operational strategies and initiatives Drive operational and financial performance, including achieving labor and business goals Lead the hiring process for Front Office positions, including Front Desk Clerks, Guest Services Specialists, and Hotel Operations Managers Focus on strategies that positively impact the experience of MGM Rewards Gold and above guests Support the supervision, counseling, and performance management of Front Office staff to ensure efficient department operations

THE IDEAL CANDIDATE

Must be 21 years of age or older Two (2) years of prior relevant experience, preferably in Hotel Operations and Management AAA or Forbes knowledge preferred Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders Must be able to work various shifts, including weekends and all holidays

THE PERKS & BENEFITS

Health & Income Protection benefits (for eligible employees) Professional and personal development opportunities through employee programs and network groups Free meals in our Aria employee dining room Free parking on and off-shift at all MGM Resorts properties Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION

http://mgmresorts.marketpayjobs.com/ShowJob.aspx?

EntityID=2&jobcode=12304 Are you ready to

JOIN THE SHOW?

Apply today! At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.