Assistant Hotel General Manager

Join our team at the Fairfield Inn & Suites King of Prussia as the Assistant General Manager. Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!

Responsibilities:

Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention

Qualifications:

Must have a strong focus on putting the guest first with exceptional customer service experience Have superb communication skills, organizational skills, and problem-solving skills You must have a high school diploma or GED; bachelor's degree in hospitality management, or a related field You must have 3 or more years of experience working in the hospitality field A proven record of experience managing a team, preferably in a hospitality role, is required About Company The Crowne Plaza Fairfield Inn Valley Forge - King of Prussia is located next to the King of Prussia Mall, one of the largest retail spaces in the US, located directly across from the hotel. Other nearby popular destinations include Valley Forge National Park and Greater Philadelphia Expo Center. Downtown Philadelphia, a must-visit choice for those who'd like to experience the area's historic landmarks, is just a short drive away. 18 event spaces totaling 24,000 square feet provide the perfect backdrop for your next business or social event.