Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Assistant Hotel General Manager
Job
Holiday Inn Express - Pittsburgh North Shore
Pittsburgh, PA (In Person)
$59,246 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
52
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Assistant Hotel General Manager Holiday Inn Express - Pittsburgh North Shore Pittsburgh, PA Job Details Full-time $53,754.55 - $64,736.66 a year 18 hours ago Benefits Paid time off Employee discount Qualifications Resort Multilingual Night audit Team development Multi-line phone systems Phone call management Full Job Description Job Overview Join our dynamic hospitality team as an Assistant Hotel General Manager, where you'll play a vital role in ensuring exceptional guest experiences and smooth hotel operations. This energetic leadership position offers the opportunity to oversee daily hotel functions, support staff development, and uphold the highest standards of hospitality. As a key team member, you'll motivate your team, enhance guest satisfaction, and contribute to the overall success of our resort or hotel property. Your passion for hospitality management and leadership will shine through as you help create memorable stays for our guests. Responsibilities Assist the Hotel General Manager in overseeing daily hotel operations, ensuring efficiency and guest satisfaction. Supervise front desk activities, including multi-line phone systems, phone etiquette, and guest check-in/check-out procedures. Lead and motivate staff across departments such as guest services, human resources, and housekeeping to deliver outstanding service. Manage guest relations by addressing inquiries, resolving issues promptly, and ensuring a welcoming atmosphere. Support revenue management strategies by monitoring occupancy rates, room rates, and budgeting efforts to maximize profitability. Oversee night audit processes to ensure accurate financial reporting and compliance with hotel policies. Implement and uphold standards for hospitality excellence, safety protocols, and hotel policies across all departments. Experience Proven supervising experience within the hospitality industry or hotel management environment. Strong background in hospitality management with hands-on experience in hotel operations, guest services, and revenue management. Multilingual or bilingual skills are highly desirable to serve diverse guests effectively. Demonstrated leadership abilities with a focus on team development and human resources management. Familiarity with front desk operations, multi-line phone systems, and phone etiquette is essential. Experience in budgeting, night audit procedures, and resort or hotel environments will be advantageous. Excellent customer service skills combined with a proactive approach to guest relations and problem-solving. Embark on a rewarding career where your leadership transforms guest experiences into lasting memories!