Housing Contractor

Housing Contractor 6+ Months Irving, TX Hybrid

Job Description:

Deliver a world class service to all Gartner conference attendees through hotel accommodation booking experience. First class execution, forward thinking and product development are applied constantly by the team and partners to aid client retention and business growth, while still delivering an elevated and globally consistent level of service. Primary Responsibilities include: Support hotel strategy, execution, and overall attendee experience for conferences hosted in North America, with additional support for conferences in other geographies as needed. Perform quality assurance (QA) testing on conference reservation websites; create, review, and maintain hotel-related documentation, including FAQs, guides/resources, and email communications for both internal and external audiences, supporting 2026 and 2027 conferences. Partner closely with Gartner Housing Managers, internal business units, exhibitor companies, vendors, and hotel partners to allocate hotel inventory and drive consistent, accurate, and timely communications across all channels. Manage hotel room inventory to ensure sufficient availability for attendees while mitigating financial risk to Gartner. This includes maintaining detailed inventory change logs, ensuring accuracy of hotel reporting, assisting with hotel reports, and participating in weekly inventory review meetings. Track, monitor, and reconcile hotel invoices and rebates; document hotel block audit results to support post-event reconciliation and inform future contracting strategies. Support the broader logistics team for conferences in other geographies by maintaining hotel information on conference websites and deploying email campaigns to drive additional attendee hotel bookings. Possibility of serving as the on-site housing lead for a Dallas based conference, providing direct support for hotel-related operations and issue resolution. Must haves: Minimum of 1-3 years in the hotel industry, preferably in group reservations, or 3-5+ years of business meeting planning experience Strong verbal and written communication skills, resumes must be pristine and free of all the errors/grammatical mistakes

Education:

Bachelor's or Master's degree with focus on events and/or marketing preferred, but not required if they have appropriate/related experience (see professional experience below).

Professional Experience:

Minimum of 1-3 years in the hotel industry, preferably in group reservations, or 3-5+ years of business meeting planning experience Hotel/room block inventory management Rooming list management for large groups Strong verbal and written communication skills Ability to multi-task and work in a fast paced environment Key Competencies, Skills & Abilities Excellent interpersonal and customer service skills. Strong organizational and problem-solving abilities. Ability to work independently and as part of a global team. Highly motivated and detail-oriented. Ability to take initiative and handle multiple tasks simultaneously. Strong oral and written communication skills Proficiency in the MS Office suite including Word, Excel, Gdrive and point. Knowledge of hotel reservation systems (but not required). Foreign language (Portuguese) a plus, not a requirement

Expectations:

Hybrid role, in Irving office 1-2 days a week Attend weekly team meetings, virtual and in-person #TB_EN #ZR Why TalentBurst? At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth. Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships. We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options. TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.