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Front Desk Supervisor
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Motto by Hilton Nashville Downtown
Nashville, TN (In Person)
Full-Time
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Job Description
Join Our Vibrant Team in the Heart of Music City Imagine working in the pulse of Nashville's spirited SoBro neighborhood, where every day feels like a backstage pass to the city's vibrant music scene, renowned cultural festivals, and mouth-watering Southern cuisine. At Motto by Hilton Nashville Downtown, we're not just offering a job; we're offering an entry into a lifestyle where work meets play, tradition meets trend, and service meets passion. As part of our Front Office Leadership Team, you play a pivotal role in shaping the experiences of our guests. From the moment they step into our modern, uniquely designed lobby, your interaction sets the tone for their entire stay. Whether it's a cheerful greeting for a family on their vacation adventure or efficiently handling the needs of a travel-weary business professional, your role as the first point of contact is crucial in making our guests feel valued and taken care of. But it's not all about the check-ins and check-outs. Here, every day is a chance to solve new challenges, interact with people from around the globe, and grow your skills in a dynamic environment. You will handle everything from reservations and customer inquiries to managing room availability and ensuring a seamless operation at the front desk. Your positive attitude, attention to detail, and dedication to providing exceptional service make you a perfect fit for our team. You'll be entrusted with maintaining the safety and security of our guests, familiarizing yourself with key control procedures, and always being ready to provide information about our hotel's facilities and the local area's array of attractions. Why Motto by Hilton Nashville Downtown? Not only do you get to work in one of the most exciting neighborhoods in Nashville, but you also become part of a team that values professional growth and development. We believe in nurturing our team's talents and providing them the tools to thrive. Plus, the benefits are designed to make your life easier and more enjoyable, both at work and outside of it. Medical, Dental, and Vision Insurance Life and Disability Insurance 401-K with Company Match Supplemental Insurance Generous Travel Discounts Opportunities for Professional Growth and Development Your career at Motto by Hilton Nashville Downtown will be as enriching as it is exciting. You'll join a team that's committed to not just meeting, but exceeding, guest expectations, all within a workplace that values your well-being and professional growth. Ready to start your adventure in Nashville's hub of hospitality? We can't wait to see how you'll make our guest experiences even more memorable. Bring your passion for service and your love of life to Motto by Hilton Nashville Downtown, and let's create unforgettable moments together!