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Hotel General Manager
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Chase Hospitality LLC
Irving, TX (In Person)
$60,000 Salary, Full-Time
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Job Description
General Manager
- Marriott Select Brand Position Overview The General Manager leads all hotel operations with a focus on exceptional guest satisfaction, high-performing teams, and consistent brand standards. This role drives the hotel's culture, financial performance, and service excellence while fostering a positive, collaborative work environment.
- Key Responsibilities
- Hotel Operations Leadership — Oversee daily operations to ensure smooth, efficient, and brand-aligned performance across all departments.
- Guest Satisfaction Management — Champion the guest experience by monitoring feedback, resolving issues promptly, and driving service-focused initiatives.
- Team Development — Recruit, train, and mentor associates to build a motivated, service-driven team culture.
- Financial Performance Oversight — Manage budgets, forecasting, revenue strategies, and cost controls to achieve property goals.
- Brand Compliance — Ensure all Marriott Select Brand standards, procedures, and quality metrics are consistently met.
- Community & Owner Relations — Maintain strong communication with ownership groups and represent the hotel within the local community.
- Qualifications
- Strong Communication Skills — Clear, confident, and effective communicator across all levels.
- Leadership Experience — Minimum 3-5 years of hotel management experience, preferably within Marriott Select Brands.
- Operational Expertise — Proven ability to manage front office, housekeeping, F&B (if applicable), and engineering teams.
- Guest-Focused Mindset — Demonstrated success in elevating guest satisfaction scores.
- Problem-Solving Ability — Skilled at navigating challenges with professionalism and urgency.
- What We Offer
- Competitive salary and bonus structure
- Insurance Plans
- Paid vacation after 1 year
- Marriott travel benefits
- Professional development and growth opportunities
- Supportive, team-oriented work environment