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Hotel Assistant General Manager
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Verta Hotel - Future Delta Hotels by Marriott - McAllen Airport
McAllen, TX (In Person)
$55,000 Salary, Full-Time
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Job Description
Hotel Assistant General Manager 2721 South 10th Street, McAllen, TX 78503 $50,000
- $60,000 a year
- Full-time $50,000
- $60,000 a year
- Full-time About Us Verta Hotel
- McAllen is a full-service hotel preparing for an exciting transition to Delta Hotels by Marriott
- McAllen Airport.
Hotel website:
www.marriott.com/en-us/hotels/mfeds-verta-hotel-mcallen/overview/ DePalma Hotels & Resorts brings more than 40 years of hotel industry experience and a true passion for hospitality. Founded in 1983, DePalma is a long-established hotel management company known for hands-on leadership, deep operational expertise, and a people-first approach that focuses on taking care of associates, guests, and the communities we serve. We believe great hospitality starts with great people, and we are committed to creating opportunities for growth, development, and long-term success for our teams. If you are looking to build your career with a company that values service, knowledge, professionalism, and doing things the right way, DePalma offers a place where your work matters. Visit us at www.depalmahotels.com Position Summary We are seeking a driven, service-focused, and operationally strong Hotel Assistant General Manager to help lead the day-to-day operations of the hotel. This role works closely with the General Manager to support guest satisfaction, team leadership, brand standards, financial performance, and overall hotel execution. The Hotel Assistant General Manager plays an important leadership role by helping oversee front office, housekeeping, food and beverage, and general hotel operations while supporting department accountability and service excellence. This position is ideal for someone who enjoys leading teams, solving problems, driving results, and creating a strong guest and associate experience. Responsibilities Support the General Manager in the day-to-day leadership and operation of the hotel Help oversee front office, housekeeping, food and beverage, and overall property operations Drive guest satisfaction by maintaining high service standards and responding to guest concerns professionally and promptly Support recruiting, training, coaching, scheduling, and performance accountability for hotel associates Help ensure compliance with Marriott brand standards, company policies, safety requirements, and operational procedures Monitor hotel appearance, cleanliness, maintenance, and service execution across all departments Assist with managing labor, productivity, expenses, and operational efficiency Review daily reports, occupancy, arrivals, departures, and service issues to support smooth hotel operations Work closely with department leaders to improve performance and maintain strong communication across the property Act as Manager on Duty as needed and provide leadership coverage across shifts, weekends, and holidays Support revenue, sales, and guest service initiatives that contribute to hotel performance Uphold DePalma Hotels & Resorts standards for professionalism, leadership, and accountability Qualifications Required Previous hotel leadership, hotel management, or hotel supervisory experience Strong understanding of hotel operations including guest service, housekeeping, front office, and general property execution Ability to lead teams, solve problems, and make sound operational decisions in a fast-paced environment Strong written and verbal communication skills Ability to work flexible schedules including evenings, weekends, and holidays as needed Professional presence, dependable follow-through, and strong leadership skills Basic to intermediate computer skills and the ability to learn hotel systems and reporting tools Preferred Previous experience as an Assistant General Manager, Operations Manager, Front Office Manager, Executive Housekeeper, or similar hotel leadership role Experience in a full-service or Marriott-branded hotel environment Familiarity with hotel PMS systems, labor management, guest service recovery, and hotel financial reporting Food and beverage oversight experience Bilingual English/Spanish skills are a plus in the McAllen market Schedule Flexible schedule based on business needs Evenings, weekends, and holidays as needed Job Type Full-time Pay $50,000- $60,000 per year based on experience Benefits Full-time eligible associates may be offered: Health, dental, and vision insurance 401(k) with company contribution Paid time off Holiday pay Marriott travel discounts and perks Growth and advancement opportunities with an established hotel management company Join Our Team This is a great opportunity for a hotel leader who enjoys operations, team development, guest service, and driving results.
Pay:
$50,000.00- $60,000.