Hotel General Manager

Hotel General Manager Colony House Motor Lodge Roanoke, VA Job Details Full-time From $110,000 a year 8 hours ago Benefits Relocation assistance Health insurance Dental insurance Paid time off Vision insurance Qualifications Cash flow management Financial planning Financial reporting Financial analysis

Budgeting Full Job Description Position Overview:

The General Manager is responsible for the hotel and all people within it. The General Manager should have a deep understanding of all facets of the hotel business and display a true passion for and dedication to luxury service and excellence. The ideal candidate will possess a comprehensive understanding of hotel operations and demonstrate a strong commitment to service excellence. The General Manager will act as the primary strategic business leader, responsible for overall property performance and oversight of all departments. This role will also serve as the primary liaison to ownership, ensuring clear communication, structured reporting, and consistent meeting cadences. Key responsibilities include maintaining high levels of guest satisfaction, fostering employee engagement, ensuring compliance with company policies and standards, and overseeing departmental scheduling and payroll.

The General Manager will also be responsible for the upkeep and management of the physical asset and operational systems. We are looking for hoteliers who lead with kindness and an entrepreneurial spirit.

The Job:

Lead, direct and manage all areas of the business, including front office, revenue management, housekeeping, engineering and Food & Beverage. Work as part of a close-knit team who are inspired to do their best work. Ensure the guest and their needs are at the center of all we do. Have a solid understanding of budgeting, forecasting, cost control and strategic planning and an ability to work with ownership and management finance to ensure the financial health and success of the business. Ensure implementation and compliance with all Standard Financial Procedures at the property to protect the cash and financial assets of the property Ensure implementation and compliance with all Standard Operating in all areas of the hotel. A strong knowledge of marketing, sales and revenue generation leading to overall profitability. Serve as primary liaison with hotel owners and corporate entities. Oversee the physical aspects of the property and ensure all housekeeping and maintenance programs are in place and the hotel is always presented as it should be. Manage all service contracts for high quality and good value to ensure the hotel runs smoothly

The People:

Identify and recruit new talent and develop management team Possess & convey strong communication and leadership skills Ensure all staff are providing highly personalized and thoughtful service and placing the guests' needs at the center of all interactions. Embody Colony House core values and deliver that experience to our guest. guests Work in a consultative manner with Ownership and staff Ensure a safe, positive and happy work environment aligned with our codes of conduct and core values

The Rest:

Ensure that the business is perceived as a respected, important member of the community Protect the reputation of the company in a manner that ensures all guests have a positive experience Operate within local, country and international laws in every respect, especially in those matters pertaining to the liquor license Always acts in a manner that is in keeping with all local, state & governmental codes and laws and maintains the highest standards of health, sanitation, and cleanliness Colony House Motor Lodge LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay:

From $110,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Relocation assistance Vision insurance

Work Location:

In person