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Front Desk Supervisor - Hilton Bellevue

Job

Wig Properties LLC

Bellevue, WA (In Person)

Full-Time

Posted 6 days ago (Updated 2 days ago) • Actively hiring

Expires 6/25/2026

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Job Description

Front Desk Supervisor - Hilton Bellevue Wig Properties
LLC - 5.0
Bellevue, WA Job Details Full-time $25.65 an hour 1 day ago Benefits Free parking Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Computer operation Full Job Description The Hilton Bellevue is currently seeking a full-time Front Desk Supervisor. The Front Desk Supervisor provides guidance and leadership to the front desk staff in an effort to ensure consistent quality customer service and a seamless operation.
Job Duties include:
Instruct front desk agents, operators and bell staff in all aspects of work. Observe performance and encourage improvement. Manage front desk operations by completing a daily checklist, determining room rate and availability, assist front desk staff and other departments with questions or requests. Resolve customer complaints by conducting research of the situation and resolving the issue to the guests' satisfaction. Authorize allowance when appropriate. Prepare and conduct daily pre-shift meetings, communicate effectively with all hotel staff and provide information in order to best serve guests and employees. Make recommendations for training related issues and standard operating procedures. May act as the Manager on Duty, and be required to respond in emergency situations
Qualifications Include:
Previous hotel front desk experience (2+ years) Excellent organization, communication, problem resolution, and team work skills Strong computer skills, including Microsoft Office and Outlook Previous OnQ PMS experience preferred, but not required The ability to work a flexible schedule, including evenings, weekends and holidays Benefits include: Health, dental and vision insurance Paid time off - vacation, sick and holiday Free parking and employee meals 401 (k) Hilton Employee Travel program Wig Properties, LLC - Bell2 is an Equal Opportunity Employer. M/V/F/D Apply online at www.wigproperties.com/careers or in person at 300 112th Ave SE, Bellevue, WA 98004