Guest Experience Manager

Guest Experience Manager Granite & Marble Specialties Kent, WA Job Details Full-time $22 - $30 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Opportunities for advancement Qualifications Management Restaurant management Customer inquiry handling Guest services Venue guest services Customer complaint resolution Full Job Description Job description:

Front Desk & Guest Experience Manager Pay:

$22 - $30 per hour

Job Type:

Full-time Overview Are you a friendly, organized professional looking for a role where you can grow? We are seeking a Front Desk Receptionist to be the face of our Kent office. This role sets the tone and is the heartbeat of our operations, managing the first impression for every client and ensuring our day-to-one workflow stays seamless. Why Join Us? (Career Advancement) We don't just hire for today; we hire for your future. We are looking for motivated individuals ready to take the next step in their careers.

Growth Track:

After just 6 months of successful performance , employees are eligible for career advancement opportunities and increased responsibilities within the company. Schedule This is a full-time position with a consistent weekly schedule:

Required:

Saturdays Off:

Fridays & Sundays Shift:

8-hour shifts

Responsibilities First Impressions:

Greet and assist clients and visitors with professional, high-energy service.

Social Media Outreach:

Instagram and Google Review outreach

Communication:

Manage phone systems, direct inquiries, and handle all digital/physical correspondence.

Organization:

Schedule appointments, maintain the office calendar, and keep the front desk area pristine.

Data Integrity:

Perform accurate data entry to keep client records up to date.

Collaboration:

Work closely with the team to support overall office management and efficient workflow.

Qualifications Experience:

Previous receptionist or administrative experience preferred (Dental or Medical office experience is a major plus!).

Skills:

Proficient in office procedures, phone systems, and basic office equipment.

Bilingual:

Spanish speaking skills are a significant advantage.

Attributes:

Strong time management, high attention to detail, and the ability to prioritize in a dynamic environment. Benefits Health insurance Dental insurance Paid time off (PTO) Requirements Reliable commute or relocation to Kent, WA 98032 before starting work.

Benefits:

Dental insurance Health insurance Paid time off

Work Location:

In person

Pay:

$22.00 - $30.00 per hour

Work Location:

In person