Housekeeping Manager

Housekeeping Manager Hospitality Associates - 3.4 Anchorage, AK Job Details Full-time $22 - $24 an hour 12 hours ago Benefits Health insurance Dental insurance Paid time off 401(k) 5% Match Vision insurance 401(k) matching Employee discount Opportunities for advancement Life insurance Qualifications Staff supervision Hotel housekeeping management High school diploma or GED Hiring Driver's License Attention to detail Task assignment Team motivation (leadership skill) General management

Full Job Description Title:

Housekeeping Manager Department:

Housekeeping Scope:

Director of Housekeeping in managing housekeeping operations to include rooms, public areas and back of the house areas to achieve and maintain the hotel's high standard of cleanliness.

Primary Responsibilities:

Assists in the hiring, training and career development of all housekeeping employees; assists with performance evaluations and communicating performance standards to employees. Inspects the level of cleanliness in guest rooms, storage areas, laundry areas, restrooms and public areas. Assists in scheduling staff according to standards and forecasted occupancy; assigns daily work tasks to employees. Assists in the ordering and receiving of linen and cleaning supplies to maintain appropriate inventory levels necessary for efficient operation of the department; assists with monthly linen and supply inventory. Ensures the completion of the Housekeeper's Report and communicates clean and available rooms to the Guest Services Department. Documents and communicates maintenance requests to the Engineering Department to ensure hotel service quality standards are met. Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Displays a professional image at all times through appearance and dress. Follows company philosophies, policies and procedures and is able to effectively communicate them to subordinates. Conducts training classes regarding safety, security, department procedures and service guidelines. Fulfills Manager on Duty shifts. Ensures hotel is in compliance with all federal, state and local laws, including

OSHA, EEOC, Note:

Other duties as assigned by supervisor or management

Internal:

Guest Service:

Communicate status of rooms, coordinate services, and resolve problems.

Engineering:

Communicate anything needing repair.

External:

Guests:

To provide service.

Vendors:

Order and receive supplies.

Qualifications:

Education/Experience:

High school diploma or equivalent and two years experience in housekeeping or similar industry, to include supervisory experience. Special consideration will be given to those who exhibit exemplary performance.

Skills:

Organizational ability.

Attention to detail.

Interpersonal communication skills.

Ability to motivate and direct others.

Working Conditions:

Will be required to work evenings, weekends and holidays. Will be required to work in fast paced environment. Will be exposed to and working with household chemicals. Housekeeping Manager This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations. Since supervising a group of employees and inspecting their work is the major responsibility of this position, the Housekeeping Manager spends a significant amount of their workday listening and speaking. A great deal of time is spent inspecting rooms and public areas usually accomplished by walking to each area assigned, and communicating with employees. A small amount of time is spent unlocking, opening and closing such items as doors or drawers. The person in this position spends a significant amount of time utilizing problem solving, counseling, reasoning, motivating and training abilities. Communication devices such as the telephone or pager are frequently used for such functions as communicating with the housekeeping department while on the floor. At times, the Housekeeping Manager will assist the Housepersons or Room Attendants by helping to clean rooms or public areas. This will involve bending, stooping and stretching. Carrying and/or lifting approximately 50 pounds and pushing and/or pulling approximately 200 pounds occurs frequently.

Organizational Structure:

Reports to:

General Manager Subordinates:

Room Attendants, Laundry amd Breakfast Attendants, Houseperson, and Inspectors This job description is a general representation of the duties and responsibilities commonly found in

Hospitality Associates Job Type:

Full-time Pay:

$22.00 - $24.00 per hour Expected hours: 35 - 40 per week

Benefits:

401(k) 5% Match Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance

Experience:

Cleaning & Sanitation Managers & Supervisors:

1 year (Preferred)

License/Certification:

Driver's License (Preferred)

Work Location:

In person