HOUSEKEEPING SUPERVISOR

HOUSEKEEPING SUPERVISOR

Andaz San Diego - 4.0 San Diego, CA Job Details Full-time $25 an hour 17 hours ago Benefits Free parking Paid time off Adoption assistance 401(k) matching Qualifications Bilingual Hotel housekeeping management Operations management Staff scheduling Hotel quality control Infection control Managing hospitality teams Mid-level Administrative experience High school diploma or GED Sanitation procedures Supervising experience Team management Staff training Mentoring Quality inspection Organizational skills Cleaning Hotel customer satisfaction operations 1 year Equipment inventory management Escalation handling Leadership Communication skills Cross-functional communication Full Job Description Summary At Hyatt, we believe our guests return because of the caring, attentive, and service‑driven associates who bring our hospitality to life. Our Housekeeping Supervisors play a key role in delivering exceptional guest experiences by leading with professionalism, warmth, and a commitment to excellence. What are the additional benefits to working at Andaz San Diego? Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Hyatt has the best to offer including: paid PTO, medical health care, 401k and company match after 1 year of service, paid FamilyBonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals, discount parking during shifts, and many more! About the Role This position supports daily housekeeping operations by supervising team members, maintaining cleanliness standards, and ensuring an exceptional guest experience. As a liaison between management and front‑of‑house teams, the Housekeeping Supervisor helps drive the overall success of the department. This role is responsible for leading housekeeping staff during assigned shifts, inspecting guest rooms and public areas, and reinforcing service, safety, and quality standards in alignment with brand expectations. As a key part of our service team, you will need to be available for a variety of shifts. Full availability is required to ensure we provide a great experience for our guests every day of the year. This includes mornings, evenings, weekends, and holidays depending on business needs. Key Responsibilities Guest Experience Leadership Supervise daily housekeeping operations during assigned shifts, including guest rooms, public areas, and back-of-house spaces Lead, mentor, and support housekeeping team members to ensure productivity, quality, and adherence to service standards Inspect cleaned guest rooms and public areas to ensure cleanliness, safety, and brand standards are consistently met Assign daily work schedules and task lists based on occupancy, arrivals, and departures Communicate effectively with Front Office and Maintenance teams to prioritize room status, guest requests, and maintenance needs Train new team members on proper cleaning techniques, safety procedures, and brand standards Address guest concerns promptly and professionally, escalating issues as appropriate Ensure proper use, storage, and inventory of housekeeping supplies and equipment Enforce safety, sanitation, and infection‑prevention procedures at all times Support disciplinary actions, coaching, and performance feedback in partnership with management Complete reporting and administrative tasks as assigned (room inspections, payroll verification, supply tracking, etc.) The hourly rate for this position is $25.00 . This is the range for this position that Andaz San Diego reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. This job description is intended to outline the primary duties and responsibilities currently expected for this role. Job duties and responsibilities may change, increase, or decrease as business needs evolve. All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Qualifications High school diploma or equivalent Minimum of 1-2 years of housekeeping or hotel operations experience Prior supervisory or lead experience preferred Full availability including flexible schedules, weekends, and holidays Strong attention to detail and organizational skills Clear communication skills and a team‑oriented mindset Experience in a hotel or resort environment Knowledge of hotel brand standards and cleanliness protocols Bilingual abilities (a plus, not required)