Housekeeping Lead Inspector

Housekeeping Lead Inspector at

SANTA CRUZ SEASIDE COMPANY

Housekeeping Lead Inspector at

SANTA CRUZ SEASIDE COMPANY

in Santa Cruz, California Posted in about 20 hours ago.

Type:

Full-Time Job Description:

Job Summary The Lead Inspector is responsible for ensuring the Housekeeping Team presents Guest rooms, common areas and public spaces that meet the standards of the Inns of Santa Cruz. This role bridges the gap between the frontline team and management by combining hands-on tasks and inspection with team leadership and administrative support. The Lead Inspector will be required to provide exceptional service to Guests and team members at all times. Unique Job Requirements Abilityhandlemultiple tasks simultaneously in a friendly and positive manner. Will berequiredtoworkweekends and holidays. Must project a friendly and professional image. ValidDriversLicenserequired. Job Tasks Open and prepare all rooms on arrival daily to ensure rooms are ready for Guests according to the inspection SOP for the Inns of Santa Cruz. Report maintenance problems to front desk or lodging maintenance team in a timely manner to ensure rooms are ready for Guests at check-in time. May drive own vehicle between hotels for arrival inspections and other duties as needed. Supervise and train housekeeping staff as assigned by the Housekeeping Manager. Inspect non-arrival rooms and outdoor areas to ensure that cleaning standards are met. Track use of cleaning supplies, prepare an inventory and order supplies with authorization from manager as needed. Motivate team members to resolve issues as they occur in the workplace. Relationships (Internal) All levels of Santa Cruz Seaside Company team members. Relationships (External) Contact with Guests, Vendors and Delivery Persons.

Qualifications:

Training and Experience One year of hotel/motel experience plus 3 months of housekeeping experience required. Inventory control experience and supervisory experience helpful. Valid Drivers License required. Knowledge,Skillsand Abilities Must possess an outstanding eye for detail and presentation in order to prepare each room for guest arrival meeting the standards of the Inns of Santa Cruz. Knowledge of the techniques of supervision. Ability to champion teamwork, coordinate and facilitate work among staff. Ability to deal tactfully with problems and complaints using independent judgment. Ability to handle multiple tasks. Ability to interpret policies and procedures and train staff members regarding same as required by the Housekeeping Manager. Ability to report any unusual or suspicious conditions or circumstances. Ability to work independently and as part of a team. Physical Requirements Ability to stand for up to 7 and one half hours and to work in a confined space with limited access. Ability to lift, drag or pull up to 50 pounds. Ability to hear normal conversation on the phone and in person. Ability to see, read and interpret documents and paperwork.

Licenses / Insurance

Possess and maintain a valid California U.S. Driver's License at the time of hire. Required to maintain automobile liability coverage with a minimum of $15,000.00 bodily injury one person/$30,000.00 bodily injury total accident/$5,000.00 property damage coverage per Californias minimum liability insurance requirements. (Required if the employee will at anytime use own vehicle to perform company business functions.) Testing Upon Offer or Hire Criminal Background Check Drug Screen