Executive Housekeeping Manager

Executive Housekeeping Manager Hilton Stockton Stockton, CA Job Details Full-time $70,304 a year 22 hours ago Qualifications Computer operation Spanish Serving clients Team leadership Spreadsheets In-person customer service Word embeddings Windows Desktop applications Organizational skills Budgeting Productivity software Full Job Description The Executive Housekeeping Manager is responsible for the management and coordination of all facets of the Housekeeping and Laundry department within the hotel. Also responsible for ensuring the high levels of guest service and satisfaction with cleanliness and comfort of guest facilities. Duties Include but not limited to: Oversee the recruitment and training of all Housekeeping Team Members Creating team member weekly schedules and cleaning assignments Manage the departmental budget in a fiscally responsible manner. Purchasing cleaning supplies and equipment with purchasing program called "IBuy Efficient" Working with hotel guests who have specific housekeeping needs.

Example:

Feather Free Rooms, Allergies and Special Needs. Coordinating housekeeping needs with other hotel department managers. Performing cleaning tasks when staff don't show up for work or the team is shorthanded Responsible for producing clean and pressed Banquet linen daily Consistently offer professional, friendly and engaging service Lead and manage the day-to-day operation of the department and ensure service standards are followed Address guest concerns and react quickly, logging and notifying proper departments as required Conduct regularly scheduled departmental meetings Follow departmental policies and procedures Report necessary maintenance items Follow all safety and sanitation policies Inspects Room Attendant, Laundry Attendant and Houseperson's job duties

Skills Required:

Hilton brand experience•PEP preferred Previous leadership experience in a similar setting required Computer literate in Microsoft Window applications required. Computer Skills•needs to know how to use Word, Excel, Microsoft Office, and is able to construct emails. Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Spanish speaking is a

Plus Schedule:

Tuesday•Saturday Work Week Start Time 7:00am•opens housekeeping and creates assignments for room attendants 40+ hrs per/wk

Job Type:

Full-time Pay:

$70,304.00 per year

Work Location:

In person