Housekeeping Supervisor - The Boca Raton

Summary Training and Supervision of Room & House Attendants to ensure all rooms/suites and public areas are cleaned and comply with hotel standards. Visually inspects rooms/suites. Essential Functions Inspect rooms, complete reports, verify status reports. Report clean suites to hotel front desk and or load into automated property management systems. Check rooms inventory, assign rooms to room/suite attendants. Monitor payroll reports and work schedules. Monitor lost and found program. Ensure stock rooms and carts are maintained with proper supplies. Provide customer service to guests (internally/externally), including information about hotel services, activities, and local attractions. Promote team member loyalty and empowerment. Communicate and coordinate with Engineering/Property Operations the repair and maintenance program as related to guestrooms and public areas. Quarterly linen inventory. Internal Relationships Reports to Director of Housekeeping, Assistant Director of Housekeeping & Housekeeping Manager External Relationships Regular contact with Guests and other Housekeeping Associates. Qualifications Read, write and speak English fluently. Knowledge of other languages, especially Spanish is a plus. Knowledge of inventories, scheduling and productivity. High school math level required. Ability to communicate effectively with the public and other team members verbally and in written form. Ability to inspect multiple rooms per day. Ability to clean rooms, when needed. Physically able to move and / or operate large objects, such as: room attendant's carts, suite furniture, large bags of linen, vacuum cleaners and boxes of inventory. Ability to follow and enforce all hotel standards, including safety procedures/standards and able to recognize and act in emergency situations. Knowledge of and ability to operate computer. Education/Experience Requirements High School graduate or equivalent preferred. 1-2 years housekeeping supervisory experience in hotel preferred. 4 or more year's hotel housekeeping experience. Physical Requirements Sitting (Rare) Walking/Standing (Constant) Climbing stairs (Occasional) Crouching/Bending/Stooping (Frequent) Reaching (Frequent) Grasping (Frequent) Pushing/Pulling (Constant up to 100+ lbs.) Near Vision (Constant) Far Vision (Constant) Hearing (Constant) Talking (Occasional) Smell (Constant) Lifting/Carrying (Frequent up to 50+ lbs.) Travel (Never)

Notice:

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment. In the United States we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Type:

Full-time Pay:

$20.00 - $20.50 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Referral program Vision insurance

Work Location:

In person