SENIOR LIVING COMMUNITY HOUSEKEEPING MANAGER

SENIOR LIVING COMMUNITY HOUSEKEEPING MANAGER

Parc Communities

LLC - 3.7

Marietta, GA Job Details Full-time $50,000 - $55,000 a year 10 hours ago Qualifications Biological safety protocols Safety data sheet (SDS) reading Managing cleaning or sanitation teams Confidential information handling Laundry services Team supervision House cleaning assistance Operational management Safety regulations Regulatory compliance Employee relationship building Working with seniors Healthcare infection prevention and control expertise Fire safety procedures Resident rapport building Hospitality housekeeping Industrial chemical handling Chemical safety protocols Full Job Description Founded in 2000 and proudly based in Atlanta, Parc Communities is a recognized leader in upscale, hospitality-driven senior living. We create vibrant environments where residents thrive through thoughtfully designed independent living, assisted living, and memory care experiences, set in premier locations and featuring innovative, lifestyle-focused amenities. What truly sets Parc Communities apart is our culture. Our core values, Passion, Empathy, Integrity, Resourcefulness, and Excellence, guide how we serve, lead, and support one another every day. We believe that meaningful connections, genuine care, and a commitment to doing what's right define exceptional senior living. At the heart of everything we do is our timeless motto: at all times, we are ladies and gentlemen serving ladies and gentlemen. This philosophy shapes the experience we provide not only to residents and their families, but also to our associates. We foster a respectful, collaborative workplace where people feel valued, empowered, and inspired to grow, making Parc Communities an employer of choice for those who want to make a lasting difference. The Housekeeping Manager leads and oversees housekeeping operations, ensuring the highest standards of cleanliness and sanitary conditions. They ensure that the cleaning standards for public areas, back-of-the-house areas, public restrooms, and resident apartments are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of resident satisfaction. The Housekeeping Manager is an operational manager who will also perform hands-on housekeeping duties in common areas, guest suites, model apartments, and resident apartments in the event of associate absences or as needed to ensure service standards are consistently met.

REPORTS TO

Department:

Building Services Primary:

Building Services Director

FLSA STATUS

Exempt SALARY:

$50K-$55K and Bonus Eligible

QUALIFICATIONS AND REQUIREMENTS

4+ years of management experience, with at least 3 years in housekeeping management. Hospitality experience preferred. Must possess thorough knowledge of all housekeeping, infection control, and laundry operations and individual job requirements. Well organized with the ability to complete multiple assigned tasks in an efficient and timely manner Able to resolve resident and associate conflicts. Excellent interpersonal and hospitality skills, and strives to continually improve resident and associate satisfaction Excellent communication skills and ability to interact and build professional relationships with older adults Ability to adapt communication style to suit different audiences Knowledge of

OSHA-SDS

sheets and procedures Knowledge of fire, safety, and infection control procedures Ability to convey a positive and professional image to residents, family members, visitors, and co-workers

ESSENTIAL FUNCTIONS

Responsibilities may include, but are not limited to the following: Interview, hire, manage, schedule, and direct the housekeeping team to foster a culture of accountability, teamwork, service excellence, and continuous improvement. Direct all housekeeping operations to ensure all resident apartments, common areas, and community spaces meet cleanliness and sanitation standards. Lead the department through a visible hands-on management approach by routinely working alongside associates, providing real-time coaching, modeling company Gold Standards, and ensuring exceptional quality, productivity, and resident satisfaction. Develop and implement daily, weekly, and monthly cleaning schedules, including apartment turnover for move-ins/move-outs, periodic deep cleaning and special projects. Oversee laundry operations to ensure timely, hygienic handling and respectful handling of resident personal laundry while maintaining infection prevention and quality standards. Conduct routine inspections and quality assurance audits of resident apartments, laundry operations, common areas, storage rooms, equipment and work practices. Identify deficiencies, implement corrective action plans, and verify timely resolution. Respond promptly to resident, family and team housekeeping concerns and requests. Ensuring concerns are resolved with urgency and a hospitality-first mindset. Oversee and inspect work to ensure quality and safety standards are consistently met. Participate in community safety committee meetings. Manage housekeeping supply inventory, ordering, and cost control to remain within budget guidelines. Ensure compliance with infection control policies, safety procedures, and applicable local, state, and federal regulations. Maintenance of safety and safekeeping of all toxics and/or corrosive chemicals used in housekeeping functions Ensure housekeeping equipment, laundry machines, carts, vacuums, and other departmental assets are properly maintained, routinely inspected, and promptly repaired or replaced to support safe and efficient operations. Collaborate with other department leaders to support community operations. Advise management of any concerns in resident apartments. Performs housekeeping job functions as needed and covers associate absences. Ensure the proper handling of refuse, recyclables, biohazardous materials, and soiled linens, in accordance with company policy and regulatory requirements. Foster a resident-centered hospitality culture by creating a clean, welcoming, comfortable, and dignified living environment that enhances quality of life and reflects the organization's commitment to excellence. Perform other duties as assigned by the Building Services Director or General Manager to meet business demands

REQUIRED COMPETENCIES

Establish and maintain constructive working relationships with co-workers, residents, families, and visitors Maintain confidentiality of verbal and written information pertaining to residents and community operations Promote Parc Communities in a positive way Ability and desire to work as a team member and provide services to residents Employees will always work to the standards defined in Parc's Gold Standards Neat appearance, adherence to dress code, and good personal hygiene are expected

WORK ENVIRONMENT AND PHYSICAL DEMANDS/TRAVEL REQUIREMENTS

Ability to lift or move furniture, cleaning equipment, and supplies on a frequent basis. Ability to bend, kneel, stoop, reach, push, and pull for cleaning purposes on a repetitive basis using proper body mechanics Mobility is necessary to sit, stand, walk, and tour the community on foot Must be able to climb and descend stairs Working hours are as agreed with the General Manager and/or Building Services Director, including weekend duty. Working conditions will be both indoors and outdoors. Inclement weather conditions may be experienced Work may involve lifting resident luggage or grocery bags (up to 50 pounds, using proper body mechanics) Lifting, pushing, or pulling up to 50 pounds, using proper body mechanics Heated/air-conditioned, well-lit community with minimal barriers Subject to hostile and emotionally upset residents/patients, family members, personnel, visitors, etc. Possible exposure to chemicals as identified in the SDS Manual At Parc Communities, LLC, we believe that our associates are the heart of our mission to deliver exceptional senior living experiences. We are committed to creating a rewarding workplace where you can thrive both personally and professionally. At Parc Communities, we believe that our associates are the heart of our mission to deliver exceptional senior living experiences. Our culture reflects our commitment to creating a rewarding workplace where your passion for service meets an environment that nurtures your professional growth and well-being. Together, we can create exceptional experiences for our residents and make a lasting impact in the senior living industry. Purpose Driven Work Exceptional Training & Development Collaborative and Supportive Culture Competitive Compensation and Benefits Recognition and Rewards Community and Connection Join Parc Communities, LLC, where your passion for service meets an environment that nurtures your professional growth and well-being. Together, we can create exceptional experiences for our residents and make a lasting impact in the senior living industry. It is the policy of Parc Communities to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Flexible to meet operations demands