Assistant Housekeeping Manager

Company Overview One of only 17 hotels located on Kalakaua Avenue, Hotel La Croix was built in 1972 as the first Hyatt ("Hyatt Lodge") in Hawaii. We are looking for motivated team members interested in the opportunity to experience the redevelopment of the hotel into one of the top destination boutique hotels in Waikiki. Company Motto To provide an elevated hospitality experience rooted in love and aloha is the common ethos of Hotel La Croix. We intend to develop a culture of excellence based on the optimal mixing and fusion of what's been provided to us by Mother Nature with human ingenuity. Job Description Responsible for short and long term planning and the management of the hotel's Housekeeping operations Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans Solid understanding of housekeeping and laundry supplies and pars Teach employees importance of, and how to greet guests and courteously solve guest requests See that inspection program is consistently maintained Assure all safety and security policies and procedures are followed Work closely with all other Departments Inspect some rooms daily Experience purchasing linens and housekeeping supplies Current on latest housekeeping and laundry technology Work closely with vendors to assure proper pricing, delivery, and maintenance Experience teaching, supervising, and mentoring multilingual and multicultural staff Ensure OSHA and ADA policies are adhered to Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful Insures proper staffing levels for customer service goals Coach and counsel employees to reflect service standards and procedures Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds. Prerequisites 4 years or more of progressive hotel Management experience With opening hotels, previous hotel pre-opening experience preferred Service oriented style with professional presentations skills Hotel/Hospitality degree an asset Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line Clear concise written and verbal communication skills in English Must be proficient in Microsoft Word and Excel Must have excellent organizational, interpersonal and administrative skills

Attitude :

Always demonstrate the aloha spirit. Ability to work independently. Exceptional time-management skills. Flexible working hours include weekends and holidays. Report to work on time and in proper uniform. Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds. Service oriented style. Ability to communicate with a diverse level of team members at the hotel.

Work Environment:

As a back-of-house position that has an important impact on the overall guest experience, the Housekeeping Inspector will be required to work efficiently on their feet over the course of a full-workday with the likelihood that they will be encountering guests in the public spaces on guest room floors.

Job Type:

Full-time Pay:

Up to $52,000.00 per year

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Referral program

Experience:

Cleaning:

4 years (Preferred)

Work Location:

In person