Housekeeping Supervisor

Housekeeping Supervisor North Chelmsford, MA Job Details Full-time From $19 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Janitorial experience Hospitality Customer communication Hotel housekeeping management Inventory management Hotel quality control Regulatory compliance Sanitation Routine inspections Shift management Managing hospitality teams Mid-level Customer inquiry handling Cleaning Hotel customer satisfaction operations Hotel experience Overseeing training Air conditioning Performance evaluation Full Job Description Element Hotel, North Chelmsford, MA 01863 is looking for a dedicated Housekeeping Supervisor. Comes with health benefits, Marriott Employee benefits after 90 days of employment.

Job Description:

• Assist the Housekeeping Supervisor. Cleans and supplies guest rooms and related areas in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.
• Lead, train and supervise Room Attendants, Public Area Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards.
• Assess inventory of department supplies.
• Assign occupied and vacant rooms for cleaning and inspect guest rooms  Assist in tracking and execution of cleaning projects
• Complete work orders, as needed
• Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas.
• Perform Room/Public Area Attendant and/or Houseperson duties, as needed
• Provide feedback for performance evaluations of Room/Public Area Attendants and Housepersons, as needed
• Respond to special guest requests in a timely, friendly and efficient manner
• Reports any deviations from policies, procedures, brand standards and regulations to management
• Review room assignments, priority room requests, keys and supplies from Housekeeping management.
• Assist housekeepers with portable refrigerators, roll-away beds, cribs etc. as needed.
• Complete daily checklists and review checklists for completion submitted by Room/Public Area Attendants and Housepersons at the end of each shift.
• Perform quality checks as necessary on the television, telephone, heating/air conditioning, irons and lights.
• Appropriate and proper use of cleaning equipment and supplies.
• Respond to and resolve housekeeping requests.
• Promptly reports emergencies, injuries, accidents, missing articles, damage, mechanical problems and safety hazards to management.
• On time and at work when scheduled and in proper uniform.
• Attend and conduct department meetings as scheduled.
• Consistent professional and positive attitude and actions when communicating with guests and associates.
• Report any incidents of guest dissatisfaction or unusual matters of significance to Leadership so that corrective action may be taken.
• Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
• Check with Leadership before leaving work area for any reason
• Any other tasks / duties as requested by management.

REQUIREMENTS

Hours Required:

The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.

Job Type:

Full-time Pay:

From $19.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person